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Upgrade Guide
Upgrade Guide
Planning Plan upgrade
For upgrading to Unica Plan 12.1.2 version, you must check from which version you are upgrading. Upgrade scenarios are based on the current version of the Unica Plan.
Prerequisites for all Marketing Software products
Meet all requirements for permissions, operating system, and knowledge correctly before you upgrade Plan to ensure a seamless upgrade experience.

Upgrade Guide
- Upgrade Guide
  - Upgrade Overview
    An upgrade of Unica Plan is complete when you upgrade, configure, and deploy Unica Plan. The Unica Plan Upgrade Guide provides detailed information about upgrading, configuring, and deploying Unica Plan.
  - Planning Plan upgrade
    For upgrading to Unica Plan 12.1.2 version, you must check from which version you are upgrading. Upgrade scenarios are based on the current version of the Unica Plan.
    - Prerequisites
      Before you install or upgrade any Unica product, you must ensure that your computer complies with all of the prerequisite software and hardware.
    - Prerequisites for all Marketing Software products
      Meet all requirements for permissions, operating system, and knowledge correctly before you upgrade Plan to ensure a seamless upgrade experience.
    - Running database query for cleanup
      Before you upgrade Unica Plan, run the database query to remove duplicate project request ids, if any.
    - Error logs and warning messages
      When you upgrade, the system logs the messages that are produced during the process. View the log files to see any informational or error messages that occurred during upgrade.
    - Upgrading with existing campaign projects or requests
      If you upgrade Unica Plan system that is integrated with Unica Campaign and you have existing campaign projects without corresponding linked campaigns, create the linked campaigns before you upgrade to Unica Plan. Likewise, if you have existing project requests for campaign projects, accept or reject the requests before you upgrade to Unica Plan.
    - Plan data source information worksheet
      Use the Unica Plan installation worksheet to gather information about the Unica Plan database and about other Unica products that are required for the installation of Unica Plan.
  - Upgrading Plan
    To upgrade Unica Plan, you back up your existing installation, ensure that Unica Platform is upgraded and running, run the installer, restore any trigger procedures, deploy the upgraded applications, and then run some post-deployment processes.
  - Deploying Plan
    There are general guidelines for deploying Unica Plan on WebSphere® and WebLogic.
  - Uninstalling Unica Plan
    Run the Unica Plan uninstaller to uninstall Unica Plan. When you run the uninstaller, the files that were created during the installation process are removed. For example, files such as configuration files, installer registry information, and user data are removed from the computer.
  - The configTool utility
    The properties and values on the Configuration page are stored in the Unica Platform system tables. You can use the configTool utility to import and export configuration settings to and from the system tables.
  - Plan configuration properties
    The Unica Plan configuration properties on available on the Settings > Configuration page. For more details on the configuration properties, see the Plan Administrator Guide.

Upgrade prerequisites for all Unica products

Meet all requirements for permissions, operating system, and knowledge correctly before you upgrade Plan to ensure a seamless upgrade experience.

Removing response files generated by previous installations

If you are upgrading from a version before 8.6.0, you must delete the response files that are generated by previous Unica Plan installations. Old response files are not compatible with the 8.6.0 and later installers.

Failure to remove old response files can result in having incorrect data pre-filled in installer fields when the installer is run, or in the installer failing to install some files or skipping configuration steps.

The response file is named installer.properties.

The response files for each product are named installer_productversion.properties.

The installer creates response files in the directory that you specify during installation. The default location is the home directory of the user.

User account requirement for UNIX™

On UNIX™, the user account that installed the product must complete the upgrade, otherwise the installer fails to detect a previous installation.

32-bit to 64-bit version upgrades

If you are moving from a 32-bit to a 64-bit version of Unica Plan, ensure that you complete the following tasks:

Ensure that the database client libraries for your product data sources are 64-bit.
Ensure that all relevant library paths, for example startup or environment scripts, correctly reference the 64-bit versions of your database drivers.

Unloading unused files from memory on AIX®

For installations on AIX®, run the slibclean command that is included with your AIX® installation to unload unused libraries from the memory before you run the installer in the upgrade mode.

Note: You must run the slibclean command as a root user.

Backing up custom files

Before starting the upgrade to Unica 12.1.2, backup all the custom files that exist in the <UNICA_HOME>/jre/ location. If you do not backup the custom files that exist in the <UNICA_HOME>/jre/ location, you will lose the files because the Unica 12.1.2 upgrade deletes the existing jre folder and installs a new jre folder containing Oracle JRE files.

Note: If the operating system is IBM AIX, Unica 12.1.2 installs IBM JRE.

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