Known issues
This table contains known issues in HCL® Marketing Operations version 9.1.1.
Issue | Issue ID | Description |
---|---|---|
NOT EXISTS produces duplicate results in DB2® v10.1 | N/A |
In systems that use DB2 v10.1, the NOT EXISTS operator produces duplicate results. Results can be incorrect for queries that include a NOT EXISTS clause. As a workaround, you can set the DB2_ANTIJOIN registry parameter to
NO and restart the DB2 server. For
example,
|
Error on Return to Previous Page | 1054 | An error results when a user with no security permissions clicks Return to Previous Page on the Dashboard. |
Unable to add forms with accented characters. | 8027 | Users cannot add forms with accented characters in the form name or table name fields. |
SOAP based Markups are not supported on Adobe™ Professional XI on Windows™ 7 and 8 using Internet Explorer. | 71602 |
Adobe XI does not support SOAP based APIs for doing markups in Internet Explorer. This problem impacts Windows 7 and 8 OS and IE browsers 9, 10. This feature works on MacOS with Safari browser. To work around this issue, use Adobe X on Windows 7 and 8 OS for SOAP based markups. |
An error occurs in the fill-down feature of the workflow if user selects localized user or team. | 71853 | In some non-English locales, on the workflow page, the cell fill-down feature does not save values if the users or teams have special characters in their names. Special characters include: "^," "%," and "&." |
When zoom feature of the Calendar object is used, the view does not show the current Quarter and Month values. | 91722 | On the Calendar object, when a user zooms from the weekly view to a more granular timeline option, the correct span of weeks is not displayed. In Quarterly view, Quarter 1 is displayed on screen instead of the current quarter. In Monthly view, January is displayed for the Monthly view instead of the current month. |
Process flow chart layout issue in workflow designer and project workflow |
163452 | The process flow chart layout does not render correctly in Internet Explorer 10. |
An approval with dependencies enforced can be canceled even if its dependent task is not yet finished | 163730 | The user should receive an error and not be able to cancel the approval until the dependent task is finished. |
Columns moved to Selected columns still display in Available Columns |
163736 | After you add columns to Selected columns, the columns should not appear in Available Columns. |
The return to previous page button sometimes does not work as expected in single url windows | 166730 | The return to previous page button does not work if the user tries to access a page that the user does not have permission to access, or if the page was deleted. |
Marketing Operations does not inform the user what deactivation does to the project or request | 166376 | |
Incorrect icon on Marketing Operations mobile | 171038 | The same icon displays for Marketing Operations forms, form tasks, and budget line items. |
Errors can occur when users change the state from the summary tab | 172853 |
When referenced form is on the summary tab, it becomes editable and other tabs disappear if a user changes the state from summary page. |
Export file name formatted incorrectly | 174130 | The export file name is incorrectly formatted for programs and projects. Other tabs do not display. |
5000 error occurs on Oracle when form attribute string is too long | 175488 | The Oracle database limits the form attribute string to 30 characters. Exceeding this length causes a 5000 error. |
The workflow process view does not show tasks in correct order. | 175909 | In a case when 3 tasks depend on 1 task, the dependency arrow is missing from user interface. This issue occurs only on Internet Explorer 10. This problem does not occur in Spreadsheet view. |
The delete row and undo mix on workflow is distorting the tasks and its sequence | 175966 | In the workflow edit mode, when you undo a bulk task delete operation, it does not work properly. To workaround this issue, click the cancel button on the workflow instead using undo. |
Offers can display multiple times in certain cases in integrated Marketing Operations- Campaign systems | 176049 | In certain cases, clicking search or remove in the TCS can cause duplicate copies of the offers in the Browse section |
Budget version menu closes automatically in Chrome 37 | 176713 | If users have multiple budget versions and hover over the Mark this version active checkbox, the budget version menu collapses when using Chrome 37. |
During installation, uppercase database credentials cause errors | 176872, 176873 | To work around this issue, enter database details for the host name and domain name in lower case characters. |
Single URL configured Deactivated projects are not indicated as deactivated when displayed as read-only objects from the single URL link. | 177024 | The action tool bar is hidden for a single project URL, so there are no indicators to suggest the project is deactivated. When you return to edit mode, the indicator is again visible. |
The single URL feature for opening objects with all tabs in read only mode has a small number of cases in which the objects opened are either editable or displayed without the full set of tabs. | 177042, 177444, 172846, 172847, 172489, 172856, 177458 | The situations described include the links in the project’s hierarchy in an object opened by a single URL, a single URL link within the window opened by a single URL, single URLs pointing to assets or account objects, the analysis tab of a plan or program object clicked as a single URL, or an attachment tab. |
Clicking the Create Project button on cloned projects might not work in the Chrome browser | 177288 | The user might need to click the Create Project button multiple times to create a new project from a cloned project. This issue does not affect Internet Explorer. |
The TCS grid is improperly displayed on integrated Marketing Operations- Campaign systems | 177292 | This issue only occurs on Internet Explorer 10. |
In a Campaign project displayed as a result of clicking a single URL link, the Implementation link is not displayed, and the single URL feature is not implemented for Campaign tabs. | 177309 | To work around this issue, return to the main Marketing Operations window to open the project. |
Invalid values cause user interface distortion in the advanced search pop-up | 177317 | Search result numbers display incorrectly when invalid values are present. The Advanced Search pop-up is distorted. |
Incorrect asset URLs | 177613 | Adding forms to asset templates can cause errors on URLs. |
5000 error occurs when saving more than one form with the same URL attribute to an asset template | 177680 | This error does not affect plans. |
A run-time error occurs when upgrading Marketing Operations but does not affect installation | 177891 | Upgrading Marketing Operations from 9.1.0.3 to 9.1.1 causes a run-time error. However, the error can be ignored because the upgrade completes successfully. |
User Folders incorrectly displays "None" | User Folders displays a non-existent folder labeled "None." You can ignore this entry. |