Known issues

Workaround:

Inside the <install_dir> or the Unica installation directory, run the script remove_application.sh.

To execute the remove_application.sh script, run the following command: remove_application.sh <base-url> <username> <password> <application>

where:

• <base-url> is the base URL for Link server. This should be of form: https://<hostname>:8443. If defaults were used during installation, then the default port is 8443.

• <username> and <password> are the credentials for an administrative user for Unica Link.

• <application> is the name of the application.

$ remove_application.sh https://localhost:8443 admin ***** journey
{
    "application": "journey",
    "deleted_project": {
        "_id": "5ed6b1de2ab79c0001a7e36d",
        "name": "_app_journey",
        "version": 1
    },
    "deleted_packages": [
        "_package__app_journey_act1",
        "_package__app_journey_act23"
    ]
}

Workaround:

Update Base URL connection property on UI to include the correct version as stated in the error message.

Base URL: URL plus version: https://<FB site>/<Version>

For example - https://graph.facebook.com/v11.0

So, if your base URL is https://graph.facebook.com/v11.0 and you click on test connection then it shows the above error message and it says to use v12.0, then update it in base-URL for the following. https://graph.facebook.com/v12.0

The audience value shows its ID (in alphanumeric format) instead of its value when you edit the correctly configured Action (Link PB).

If you want to use merge fields in Subject you must type the fields correctly in order to merge personalized information into email.

An example of correct formatting is: *|FirstName|*. Similarly, to merge a product and a city into an email subject line, you would use a format such as this: Welcome to *|Product|* Seminar in *|City|*.

For example, if you select the current day, then no result will be populated. The same as if you select a fetch end date as 25th June , it will fetch results till 24th June. The results for last day are missed.

If you want to use merge fields in Subject you must type the fields correctly in order to merge personalized information into email.

An example of correct formatting is: *|FirstName|*. Similarly, to merge a product and a city into an email subject line, you would use a format such as this: Welcome to *|Product|* Seminar in *|City|*.