Administrator's Guide
- An Introduction to Unica Journey
  Unica Journey is a goal-based orchestration solution to craft, execute, and visualize context-driven, personalized, multi-step omnichannel customer experiences.
- Unica Journey integrations
- Process of Starting and Stopping Journey
- Journey user roles and permissions
  Before you begin using Unica Journey, you should assign roles and permissions to users.
- Journey interaction logging
  Interaction Logging for Journey is executed as a scheduled job. The scheduling parameters are set in application.properties file of the Journey Engine. The following is an example of the setting:
- Journey logging
  In Journey version 12.1.2 and earlier, the property JOURNEY_LOGGING, in the journey_master_config.properties file, was only used for tracing the audience.
- Journey Records Validation
  When records enter a Journey, users can set validation on the records.
- Journey GDPR
- Kafka authentication using SSL
- Configure Web Application servers Tomcat for SSL
  On every application server on which a Unica application is deployed, configure the web application server to use the certificates you have decided to employ.
- Mailchimp Configuration
  Configuration of Mailchimp as external source with Journey.
- Settings
  Use the settings menu to manage the Journey integrations like Email connectors, SMS connectors, CRM connections, and REST integrations.

Configure Journey Engine with Kafka SASL

Update Journey Engine log4j2.xml file from <JOURNEY_HOME>/Engine/conf/ directory. Uncomment the following lines in log4j2.xml.

 <!-- Kafka SASL configuration -->
<Property name="security.protocol">${sys:security.protocol}</Property> 
<Property name="sasl.mechanism">${sys:sasl.mechanism}</Property>

Update journey_engine_master.config from <JOURNEY_HOME>/Engine/ directory. Update the following property values.

kafka.security.enabled=Y 
kafka.security.protocols.enabled=SASL_PLAINTEXT 
security.protocol=SASL_PLAINTEXT 
sasl.mechanism=PLAIN 
java.security.auth.login.config=./kafka_client_jaas.conf

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