Known issues

The following table lists issues in Unica Interact 12.1.5.

Issue ID Description
HMA-349999 If DB loader is enabled, CampaignID is logged as 0 in uaci_chstaging table and ETL fails to process the same.

Workaround: Users must link a campaign in strategy.
HMA-349918 Cancel button is not working for confirmation when changing the Audience from Coverage.
HMA-349786 On JBoss 7.4, the DesignTime Swagger does not work.
HMA-349734 Runtime GDPR script has the wrong table name if it is created using the GDPR tool.
HMA-349692 For Profile Attributes, if float value is set for maskNumericDataAs configuration, then its correct value is not displayed the on the Runtime.
HMA-349236 When the time zone on the Interact run time server is different than the one configured for the default Interact user, the expiration date and effective date of various objects may be off for a few hours.
HMA-349020 For an upgraded Interactive Channel, on the Parameter tab, UACILogSeparationFileName is getting displayed.
HMA-348915 If Interact run time crashes or the connection to the Campaign database is lost while running a coverage analysis simulation, the simulation status needs to be manually updated in the database.
HMA-344866 When only Runtime is installed, the bin folder is missing under <Interact_Home>/Interact/tools.

Workaround:

Copy the bin folder located under <Interact_Home>/Interact/tools from Other Server Group.
HMA-344321 When an offer attribute is parameterized in a triggered action, and this attribute has a different display name than its internal name, this parameterization is not applied to the returned offer.
HMA-343921 On playback screens, you may see the error Error fetching personalization data if the data in the playback tables is large. As a workaround, the timeout for the Playback APIs has been increased to two minutes but you may may still see the error for audience view when a filter condition is provided.
HMA-337853

Bulk update does not work properly after bulk copy.

Workaround: Save the strategy after each bulk operation.
HMA-337028 Websphere 8.5.5 - GDPR API returnZip functionality creates corrupted or blank zip file.

To return the generated SQL scripts, WebSphere 9.0 or later releases are required.

To work around, set the returnZip flag to false, which makes the API to return SQL statements in a JSON format embedded in the response.
HMA-334468 InteractDT upgrade was failing on DB2. For more information, see Unica Interact V12.1.3 Release Notes.

Workaround:

  1. Navigate to <Install_Home>/Interact/interactDT/ddl/upgrade directory. If it is a Unicode setup, update the aci_systab_upgrd_db2.sql script located within the <Install_Home>/Interact/interactDT/ddl/upgrade/Unicode folder.
  2. Open the aci_systab_upgrd_db2.sql file and locate the following SQLs:
    ALTER TABLE UACI_EvtPtnItmDep ADD CONSTRAINT iEvtPtnItmDep_FK1 FOREIGN KEY (PatternItemID) references UACI_EventPatternItem(ItemID);
                      ALTER TABLE UACI_EvtPtnItmDep ADD CONSTRAINT iEvtPtnItmDep_FK2 FOREIGN KEY (DependedItemID) references UACI_EventPatternItem(ItemID);
                      CALL sysproc.admin_cmd('REORG TABLE UACI_EventPatternItem');

Move CALL sysproc.admin_cmd('REORG TABLE UACI_EventPatternItem'); statement above to alter the SQL Statement.
HMA-329365 The following error occurs while upgrading the design time MariaDB:

database from 12.1.
"ERROR upgradeTool.ACMigSysDBUpgradeTask [] - SQL execution
failed: (conn=1771631) Unknown column 'Name' in 'uaci_smartrule'"Solution: verify a column "RuleName" exists and column "Name" does not
in the table UACI_SmartRule.

You can ignore this error.
HMA-327191

For the Safari browser, the right side grid on the event pattern popup window may be distorted after some series of operations.

Workaround: Close the popup window and reopen it.
HMA-327028 Websphere 8.5.5 - GDPR API returnZip functionality creates corrupted or blank zip file to return the generated SQL scripts.

Workaround:

Set the returnZip flag to false, which makes the API to return SQL statements in a JSON format embedded in the response.
HMA-325763

An error occurs on Trigger message tab of Interactive channel, when the users configure Journey Outbound Channel on version 12.1 under Affinium| Campaign|partitions|partition1|Interact|outboundChannels.

Workaround:

Delete the previously created outbound channels and create newchannels with the same name. Mappings can be done from the user interface on the Gateway tab of Strategy.
HMA-324100 The COM offers for which visibility rules are set and true are still visible in Interact, but with a blank value.
HMA-323938 Syntax check fails when Strng_concat function is used in InteractiveFlowchart with numeric values.

Workaround: Use FORMAT macro to convert numeric values to strings and then use STRING_CONCAT.
HMA-322890 In the Event Pattern report, the advanced event pattern name is getting truncated for long strings.
HMA-321599On searching Offer or Segment for 'Suppress Offer' and 'Qualify Segment' action, Offer and Segment Folders are displayed.
HMA-310853 REST API Swagger: Search criteria condition and multiple attribute sorting is not working from Swagger.
HMA-309271 Unable to create OM by selecting CSV file from Swagger UI.