Creating smart segments
You must create smart segments for interaction strategies. You cannot use strategic segments in interaction strategies.
Procedure
- Open an interactive flowchart for editing (click Edit in the flowchart toolbar).
- Drag the PopulateSeg process from the palette to your flowchart.
- Provide input to the PopulateSeg process by connecting
it to one or more data manipulation processes.
Data manipulation processes include Decision, Sample, or Select.
- Double-click the PopulateSeg process.
The PopulateSeg process configuration dialog box opens and displays the Result segments tab.
- Select one or more source cells from the Input drop-down list.
-
In the Result segments section, select an Input
cell and select a Segment name.
If you want to create a segment, select New segment and complete the New smart segment dialog. Enter a Name and Description and select the segment folder under which you want to create the segment. You can organize your smart segments the same as you organize strategic segments.Note: Special characters should not be used in smart segment names.
- Optional:
Click the General tab to assign a name and notes to the process.
The name is displayed on the process in the flowchart. The notes are displayed when you point to the process in the flowchart.
- Click OK.
Results
The process is configured and appears enabled in the flowchart.