Known issues

The following table lists issues in Unica Interact 12.1.2.

Issue ID Description
HMA-334642 Search functionality for Event and Event pattern in Triggered action is not working properly.

Work around: You are required to Switch tab, i.e., if you are on Event tab then switch to Event pattern and come back to event and vice-versa.

HMA-334681 The following incorrect log message in Interact RT upgrade appeared.

This is a tool for the in-place upgrade of Interact 12.1.0 and 12.1.0.x to Interact 12.1.1.

HMA-334670 With COM, Enable OfferList did not load on Triggered Action Select Offer pane.
HMA-334666 On Triggered Action advanced option, the offer attribute only retained recently saved changes.
HMA-334665 For Triggered Action, the selected offer got reset in a case.
HMA-334626 If the permission for Add Trigger Message was denied, the user was still able to add Triggered Action.
HMA-334625 Validation message was missing when expression specified was based on RTA in Triggered Action predicate.
HMA-334468 InteractDT upgrade fails.

Workaround

  1. Go to <Install_Home>/Interact/interactDT/ddl/upgrade directory. If it is an unicode setup, then you require to update aci_systab_upgrd_db2.Sql script located under <Install_Home>/Interact/interactDT/ddl/upgrade/Unicode folder.
  2. Open aci_systab_upgrd_db2.sql file and locate the following SQLs.

    ALTER TABLE UACI_EvtPtnItmDep ADD CONSTRAINT iEvtPtnItmDep_FK1 FOREIGN KEY (PatternItemID) references UACI_EventPatternItem(ItemID);

    ALTER TABLE UACI_EvtPtnItmDep ADD CONSTRAINT iEvtPtnItmDep_FK2 FOREIGN KEY (DependedItemID) references UACI_EventPatternItem(ItemID);

    CALL sysproc.admin_cmd('REORG TABLE UACI_EventPatternItem');

  3. Move CALL sysproc.admin_cmd('REORG TABLE UACI_EventPatternItem') above the alter statements.
HMA-334379 In trigger message eligibility conditions, operators used for Integer Session variables on base setup (Unica version prior to 12.1.2) is not reflected in version 12.1.2.
HMA-324100

The COM offers for which visibility rules are set and true are still visible in Interact, but with a blank value.

HMA-327138 Newly added rules on strategy are lost when pagination is changed from 50 to 10.
HMA-329365 The following error occurs while upgrading the design time MariaDB database from 12.1 to 12.1.1.

"ERROR upgradeTool.ACMigSysDBUpgradeTask [] - SQL execution failed: (conn=1771631) Unknown column 'Name' in 'uaci_smartrule'"Solution: verify a column "RuleName" exists and column "Name" does not in the table UACI_SmartRule.

This error can be ignored.
HMA-327134 Duplicate multiple rules or rows on FlexOffers do not work correctly.
HMA-324587 EPETLReport: For EventPattern ETL report for New EP, SQL exception occurs while processing EP State
HMA-323938 Syntax check fails when Strng_concat function is used in InteractiveFlowchart with numeric values.
HMA-322890 In the Event Pattern report, the advanced event pattern name is getting truncated for long strings.
HMA-321599 On searching Offer or Segment for 'Suppress Offer' and 'Qualify Segment' action, Offer and Segment Folders are displayed.
HMA-325763

An error occurs on Trigger message tab of Interactive channel, when the users configure Journey Outbound Channel on version 12.1 under Affinium| Campaign|partitions|partition1|Interact|outboundChannels.

Workaround:

Delete the previously created outbound channels and create newchannels with the same name. Mappings can be done from the user interface on the Gateway tab of Strategy.

HMA-327384 IE-11: Rows on FlexOffers get refreshed one by one when scrolled up down or edited advanced option for a particular row.
HMA-311334 When EffectiveDate or ExpirationDate is used in a FlexOffers filter condition, using variables will cause run time error, while using a date constant selected from the datepicker works.
HMA-310853 REST API Swagger: Search criteria condition and multiple attribute sorting is not working from Swagger.
HMA-309271 Unable to create OM by selecting CSV file from Swagger UI
HMA-306001 On the new Strategy UI, when changing the offer of an existing smart rule, the parameterized offer attributes are reset to their default values as defined in the new offer. In addition, if an offer attribute is used in the eligibility or score predicate, it may become invalid and manual validation and update are required.
HMA-329791 Slowness when working on Advanced Options of strategy and FlexOffers when there are a large number of offers, segments, and/or profile attributes.