New features and changes

New platforms

Interact version 12.1.0.3 supports HCL OneDB as system database. For more information about installing Unica version 12.1.0.3 with system tables on HCL OneDB, see the Unica V12.1.0.3 Installation Guide for OneDB.
Interact version 12.1.0.3 supports WAS 8.5.5 FP18.

Enhancements to Event patterns

Time bound is supported for event patterns with all types, Counter, Match-all, and Weighted counter.
Rolling time evaluation is supported for event patterns with all types, Counter, Match-all, and Weighted counter.
Suspending events can be added into an event pattern so the evaluation of the pattern is suspended for a configurable time.
Negative actions can be created for an event pattern so they are invoked if the condition of the pattern is not met in a configurable time.
Actions can be scheduled at a later time for an event or event pattern.

Enhancements to A/B testing

An option is added to the A/B testing configuration such that Interact automatically chooses the branch with the highest Acceptance rate to proceed after the testing period expires.
A new report is added into Unica Insights to display the performance information of A/B testing across all strategies in the selected Interactive channel.

New user interface for configuring gateways

A new tab is added under "Interactive channel" to configure the following gateways, which saves the hassle of editing and configuring properties files.

Journey outbound gateway
Generic outbound gateway
Generic inbound gateway

Custom delimiters are allowed when importing files into a FlexOffers mapping

While importing files into a FlexOffer mapping, customer delimiters can be provided.

Support of Linked Audience Sessions

Using this feature Sessions can be created in the context of another session, with a different or the same audience ID. Offers can be retrieved from multiple audience IDs in a single getOffers request.

API auditing

The details of each API request can be optionally logged into a database table.
The offer arbitration summary can be optionally logged into a database table and/or included in the responses of getOffers and getOffersForMultipleInteractionPoints API requests.

MariaDB is supported for all Interact reports in Unica Insights

In version 12.1.0.3, MariaDB is supported for all Unica Insights reports for Interact.

OneDB is supported in all Interact features, including Unica Insights Reports

OneDB is supported for all Interact features including Unica Insights reports.

Custom reports are supported in Unica Insights

Custom reports for Interact are supported in Unica Insights.

The vulnerable Apache Struts libraries are replaced by Spring and Apache Tiles

The old strategy UI is removed, and the migration to new strategies is included

To enhance user experience and usability, new strategies are introduced and the old strategy UI is removed.