Interact | triggeredMessage
The configuration properties in this category define settings for all triggered messages and offer channel delivery.
backendProcessIntervalMin
- Description
-
This property defines the time period in minutes that the backend thread loads and processes delayed offer deliveries. This value must be an integer. If the value is zero or negative, the backend process is disabled.
- Valid Values
-
A positive integer
autoLogContactAfterDelivery
- Description
-
If this property is set to true, a contact event is automatically posted as soon as this offer is dispatched or this offer is queued for delayed delivery If this property is set to false, no contact event is automatically posted for the outbound offers. This is the default behavior.Note:
- If you want to capture additional attributes in the contact history when the outbound message is
triggered, you can add the additional custom attributes as columns in the contact history. While
posting an event, that would trigger the outbound triggered message, you can pass values for the
attributes in the
postEventmethod as the name value parameters - To parametrize an offer to an outbound channel, you could assign offers in the associated strategy, deploy the channel, personalize the offer, and in the triggered message choose Automatically select next best offer.
- If you want to capture additional attributes in the contact history when the outbound message is
triggered, you can add the additional custom attributes as columns in the contact history. While
posting an event, that would trigger the outbound triggered message, you can pass values for the
attributes in the
- Valid Values
-
True | False
waitForFlowchart
- Description
-
This property determines if the flowchart should wait for the currently running segmentation to finish, and the behavior if that wait times out.
DoNotWait: The processing of a triggered message starts regardless if segmentation is currently running or not. However, if segments are used in the eligibility rule and/or NextBestOffer is selected as the offer selection method, the TM execution still waits.
OptionalWait : The processing of a triggered message waits until the currently running segmentation finishes or times out. If the wait times out, a warning is logged, and the processing of this triggered message continues. This is the default.
MandatoryWait: The processing of a triggered message waits until the currently running segmentation finishes or times out. If the wait times out, an error is logged, and the processing of this triggered message aborts.
- Valid Values
-
DoNotWait | OptionalWait | MandatoryWait