Configuring Marketing Platform after deployment

After you deploy Marketing Platform, you must configure the Interact design time and runtime environments. Configuring the environments completes a basic installation of Interact.

About this task

The Marketing Platform configuration properties on the Configuration page are used to complete important functions. If you want, you can adjust the Marketing Platform configuration properties.

For more information about the properties, see the HCL® Interact Administrator's Guide or the context help.

Procedure

  1. Complete the following steps to configure the Marketing Platform runtime environment after you deploy Marketing Platform:
    1. Configure Interact runtime environment properties
    2. Configure multiple Interact runtime servers
  2. Complete the following steps to configure the Marketing Platform design time environment after you deploy Marketing Platform:
    1. Configure the test run data source
    2. Add server groups
    3. Select a server group for interactive flowchart test run
    4. Configure the contact and response history module
  3. Optional: If you want to use the HCL Marketing Software reporting feature, you must install the Reports Package for Marketing Platform. For more information about Marketing Platform reports, see the HCL Marketing Software Reports Installation and Configuration Guide.