Running the installer

You must run the HCL® Marketing Software installer to upgrade Interact. The HCL Marketing Software installer starts the Interact installer during the process.

About this task

After you undeploy the Interact runtime environment, run the HCL Marketing Software installer. When the installer prompts you to select the HCL Marketing Software product that you want to install, select Interact. The Interact installer starts. The Interact installer detects that you have an earlier version installed and runs in upgrade mode.

You can install or upgrade the following Interact components:
  • Interact Runtime Environment
  • Interact Design Time Environment
  • Interact Extreme Scale Server
  • Interact Pattern State ETL

Install the Interact Extreme Scale Server component, if you want to improve the performance of the Interact runtime environment. The Interact runtime environment uses HCL® WebSphere® eXtreme Scale caching to enhance performance. For more information, see the HCL Interact Tuning Guide.

After you finish upgrading Interact, you must deploy the Interact runtime environment on WebSphere Application Server, or on WebLogic. You do not need to deploy the Interact design time environment. The design time environment is automatically deployed with the Campaign WAR or EAR file.