Interact upgrade tools

You must upgrade the runtime environment and the design time environment when you upgrade Interact. Run the Interact upgrade tools to upgrade system tables, contact and response history tables, and Interact user profile tables.

Interact provides five upgrade tools, one for upgrading the design time environment (aciUpgradeTool) and four for upgrading the runtime environment (aciUpgradeTool_crhtab, aciUpgradeTool_lrntab, aciUpgradeTool_runtab, and aciUpgradeTool_usrtab). The upgrade scripts are delivered with the new version of Interact, and are available after you run the HCL® Marketing Software suite installer in clean or upgrade mode for both the runtime environment and the design time environment.

You can upgrade the Interact design time environment configuration properties when you upgrade the Campaign configuration properties.

Use the following table to understand the purpose of the Interact upgrade tools:

Table 1. Interact upgrade tools

This three-columned table describes the Interact upgrade tools in the first column, the location of the tools in the second column, and the purpose of the tools in the third column.

Tool	Location	Purpose
aciUpgradeTool	Interact_Design_Install_Directory /interactDT/tools/upgrade	Upgrades the Interact design time environment tables in the Campaign system tables.
aciUpgradeTool_runtab	Interact_Runtime_Install_Directory /tools/upgrade	Upgrades the Interact runtime environment tables and the Interact runtime environment configuration properties.
aciUpgradeTool_lrntab	Interact_Runtime_Install_Directory/tools/upgrade	Upgrades the Interact learning tables.
aciUpgradeTool_crhtab	Interact_Runtime_Install_Directory/tools/upgrade	Upgrades the contact and response history tables that are used with cross-session response tracking.
aciUpgradeTool_usrtab	Interact_Runtime_Install_Directory/tools/upgrade	Upgrades the Interact tables that are required in your profile user tables.