Configuring the runtime environment user

After you install Interact, you must configure at least one Interact user, the runtime environment user. Runtime users are created in Marketing Platform.

About this task

The runtime environment user provides access to the runtime tables. The runtime environment user is the user name and password you use to deploy interactive channels. The runtime server uses the web application server JDBC authentication for the database credentials. You do not have to add any runtime environment data sources to the runtime environment user.

An LDAP user and any Platform user can deploy an Interactive channel. The InteractAdminRole is not required to deploy the Interactive channel.

When you create runtime users:
  • If you have separate Marketing Platform instances for each runtime server, you must create the same user and password on each. All runtime servers that belong to the same server group must share user credentials.
  • If you use the database load utility, you must define the runtime tables as a data source with login credentials for the runtime environment in your configuration properties under Interact > general > systemTablesDataSource.
  • If you enable security for JMX monitoring with the JMXMP protocol, you might need a separate user for JMX monitoring security.

See the Marketing Platform documentation for the steps to create the runtime users.