System Requirements and Compatibility

Unica Collaborate operates as part of the Unica suite of products. Unica Collaborate, version 12.1.7 requires Unica Platform, version 12.1.7 and Unica Campaign, 12.1.7.

Upgrade Paths

Unica Collaborate supports the following upgrade paths:

  • 12.1.x → 12.1.7
  • 12.1.0.x → 12.1.7

Customers on versions earlier than 8.6.x must:

  • perform a Fast Upgrade from existing version to version 8.6.0 (for more information, see HCL Unica 8.6.0 Fast Upgrade Guide).
  • perform a Fast Upgrade from version 8.6.0 to version 12.1.0 (for more information, see HCL Unica 12.1.0 Fast Upgrade Guide).
  • perform an in-place upgrade from version 12.1.0 to version 12.1.7.

Customers on versions earlier than 11.1.x.x can:

  • perform a Fast Upgrade from existing version to version 12.1.0 (for more information, see HCL Unica 12.1.0 Fast Upgrade Guide).
  • perform an in-place upgrade from version 12.1.0 to version 12.1.7.

Customers on versions 11.1.x.x/12.0.x.x can use one of the following options for upgrade:

  • Option 1
    • perform an in-place upgrade from existing version to version 12.1.0.
    • perform an in-place upgrade from version 12.1.0 to version 12.1.7.
  • Option 2
    • perform a Fast Upgrade from existing version to version 12.1.0 (for more information, see HCL Unica 12.1.0 Fast Upgrade Guide).
    • perform an in-place upgrade from version 12.1.0 to verison 12.1.7.

Where to find complete system requirement and compatibility information

For a list of Unica Software product versions compatible with this product and a list of third party requirements for this product, see the Recommended Software Environments and Minimum System Requirements document.

Where to find report package reference documentation

Reference documentation for report packages is no longer available on the documentation server where the PDF versions of the product documentation are posted. You can access the reference documentation for report packages after you install the reporting schemas on the machine where the Unica Platform is installed. The reference documentation is in a subdirectory of the Cognos10 directory under the report package installation.