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Upgrade Guide
Upgrade Guide
Planning the Collaborate upgrade
Examine upgrade scenarios when you upgrade Collaborate. Upgrade scenarios provide guidelines for upgrading Collaborate to the specific version.

Upgrade Guide
- Upgrade Guide
  - Upgrade overview
    An upgrade of Collaborate is complete when you upgrade, deploy, and configure Collaborate. The Collaborate Upgrade Guide provides detailed information about upgrading, deploying, and configuring Collaborate.
  - Planning the Collaborate upgrade
    Examine upgrade scenarios when you upgrade Collaborate. Upgrade scenarios provide guidelines for upgrading Collaborate to the specific version.
    - Prerequisites
      Before you install or upgrade any HCL Unica product, you must ensure that your computer complies with all of the prerequisite software and hardware.
    - Upgrade prerequisites for all HCL Unica products
      Meet all requirements for permissions, operating system, and knowledge correctly before you upgrade Collaborate to ensure a seamless upgrade experience.
    - Unica Collaborate installation database information worksheet
      Use the Collaborate installation database worksheet to gather information about the Collaborate database and about other HCL Unica products that are required for the installation of Collaborate.
    - Information for creating JDBC connections
      Use default values when you create JDBC connections if specific values are not provided. For more information, see the application server documentation.
  - Upgrading Collaborate
    Before you upgrade from any version of Collaborate, be sure that you understand all the steps about how to upgrade Collaborate to the new version.
  - Deploying Collaborate web application
    You can deploy the web application by either including Collaborate in an EAR file or by deploying the Collaborate WAR file.
  - Uninstalling Collaborate
    Run the Collaborate uninstallers to uninstall Collaborate. When you run the Collaborate uninstaller, the files that were created during the installation process are removed. For example, files such as configuration files, installer registry information, and user data are removed from the computer.
  - configTool
    The properties and values on the Configuration page are stored in the Platform system tables. You can use the configTool utility to import and export configuration settings to and from the system tables.

Planning Collaborate upgrade

Examine upgrade scenarios when you upgrade Collaborate. Upgrade scenarios provide guidelines for upgrading Collaborate to the specific version.

For Collaborate version 12.1.2

Since Collaborate version 12.1.3 is not available, complete the following steps, after upgrading to Unica 12.1.3, to continue using Collaborate 12.1.2:

Back up the Unica Platform database and the Unica Camapaign database.
Change the version of Unica Platform and Unica Campaign to 12.1.2 by:
1. using the configTool, or
2. changing the version in Unica Platform and Unica Campaign database
Run the Unica 12.1.2 installer and run Collaborate 12.1.2.
Change the version of version of Unica Platform and Unica Campaign back to 12.1.3 as mentioned in Step 2a or Step 2b.

For Collaborate version 12.1.1 or 12.1.0

For Collaborate version 12.1.0 or 12.1.1, upgrade to version 12.1.2 and perform the steps mentioned in the section For Collaborate version 12.1.2.

Note:

To upgrade Collaborate to version 12.1.2 with MariaDB as a system database, complete the following steps.

Install Platform and Campaign, version 12.1.0.x.
Install Collaborate, version 12.1.0.4.
Note: Collaborate directly can be directly installed on Platform / Campaign 12.1.0.x.
Upgrade Platform/Campaign version 12.1.0.x to version 12.1.2.
Upgrade Collaborate, version 12.1.0.4 to version 12.1.2.