Uninstalling Collaborate

Run the Collaborate uninstallers to uninstall Collaborate. When you run the Collaborate uninstaller, the files that were created during the installation process are removed. For example, files such as configuration files, installer registry information, and user data are removed from the computer.

About this task

When you install HCL Unica products, an uninstaller is included in the Uninstall_Product directory, where Product is the name of your Unica product. On Windows™, an entry is also added to the Add or Remove Programs list in the Control Panel.

If you manually remove the files in your installation directory instead of running the uninstaller, the result might be an incomplete installation if you later reinstall an Unica product in the same location. After uninstalling a product, its database is not removed. The uninstaller only removes default files that are created during installation. Any file that is created or generated after installation is not removed.

In addition to the general instructions for uninstalling HCL Unica products, follow the guidelines when you uninstall Collaborate:

  • If you have multiple Collaborate runtime installations using the same Platform installation, you must remove network connectivity for the Collaborate runtime workstation before you run the uninstaller. Failure to do so uninstalls the configuration data for all the other Collaborate runtime installations from Platform.
  • You can safely ignore any warnings about failure to unregister with Platform.
  • You can export a copy of your configuration as a precaution before uninstalling Collaborate.
  • If you uninstall the Collaborate design time environment, after you run the uninstaller, you may need to manually unregister Collaborate. Use the configtool utility to unregister full_path_to_Collaborate_installation_directory\Collaborate\conf\collaborate_navigation.xml.
Note: On UNIX™, the same user account that installed Collaborate must run the uninstaller.

Procedure

  1. If you have deployed the Collaborate web application, undeploy the web application from WebSphere® or WebLogic.
  2. Shut down WebSphere or WebLogic.
  3. Stop the processes that are related to Collaborate.
  4. If the ddl directory exists in the product installation directory, run the scripts that are provided in the ddl directory to drop tables from the system table database.
  5. Make sure that the IBM® SPSS® Modeler Collaboration and Deployment Service (C&DS) is uninstalled.

    Open the Installation Manager and verify that C&DS is uninstalled. If C&DS is not uninstalled, use the IBM Installation Manager to uninstall C&DS.

  6. Complete one of the following steps to uninstall Collaborate:
    • Click the Collaborate uninstaller that exists in the Uninstall_Product directory. The uninstaller runs in the mode in which you installed Collaborate.
    • In a command-line window, navigate to the directory where the uninstaller exists, and run the following command to uninstall Collaborate by using the console mode:

      Uninstall_Product -i console

    • If you are uninstalling on a UNIX environment, navigate to the directory where the uninstaller exists, and run the following command to uninstall Collaborate:

      ./Uninstall\ Interaction\ History.

      Note: UNIX requires spaces after \.
    • In a command-line window, navigate to the directory where the uninstaller exists, and run the following command to uninstall Collaborate by using the silent mode:

      Uninstall_Product -i silent

      When you uninstall Collaborate by using the silent mode, the uninstallation process does not present any dialogs for user interaction.

    Note: If you do not specify an option for uninstalling Collaborate, the Collaborate uninstaller runs in the mode in which Collaborate is installed.