Uninstalling Collaborate
Run the Collaborate uninstallers to uninstall Collaborate. When you run the Collaborate uninstaller, the files that were created during the installation process are removed. For example, files such as configuration files, installer registry information, and user data are removed from the computer.
About this task
When you install HCL Unica products, an uninstaller is included in the Uninstall_Product directory, where Product is the name of your Unica product. On Windows™, an entry is also added to the Add or Remove Programs list in the Control Panel.
If you manually remove the files in your installation directory instead of running the uninstaller, the result might be an incomplete installation if you later reinstall an Unica product in the same location. After uninstalling a product, its database is not removed. The uninstaller only removes default files that are created during installation. Any file that is created or generated after installation is not removed.
In addition to the general instructions for uninstalling HCL Unica products, follow the guidelines when you uninstall Collaborate:
- If you have multiple Collaborate runtime installations using the same Platform installation, you must remove network connectivity for the Collaborate runtime workstation before you run the uninstaller. Failure to do so uninstalls the configuration data for all the other Collaborate runtime installations from Platform.
- You can safely ignore any warnings about failure to unregister with Platform.
- You can export a copy of your configuration as a precaution before uninstalling Collaborate.
- If you uninstall the Collaborate design time environment, after you run the uninstaller, you may need to manually unregister Collaborate. Use the configtool utility to unregister full_path_to_Collaborate_installation_directory\Collaborate\conf\collaborate_navigation.xml.