Known issues

ID Issue
HMA-307152 PDF output sometimes shrinks if the number of report columns are many. XLSX format works better in such cases because it allows custom formatting.
HMA-305352 An error is generated in the Unica Insights report on using the project name with $ character.
HMA-303387 If any exception is generated on the reports configuration, it is displayed as per the Unica Insights engine. It helps in understanding the error.
HMA-302526 Unlike IBM Cognos reports, few Unica Insights reports do not have Campaign, Plan, and Interactive Channel objects' hyperlinks.
HMA-305517 For all Unica Insights object-specific reports, you may see the object name, for example, Campaign/Offer/Plan/Program/Project drop-down filter disabled.
HMA-310915 The What If Offer Financial Summary report is not available in Campaign with MariaDB data source.
HMA-313086 Insights Reports with images do not open with required permissions.
Workaround: Perform the following steps.
  1. Navigate to <INSIGHTS_HOME>/report.
  2. Change the permission of the images folder by running the following command chmod -R 766 images.
  3. Restart the application server, if it is already running.
HMA-313087 Permissions to execute files are not available for Insights tools.
Workaround: Perform the following steps.
  1. Navigate to <INSIGHTS_HOME>/tools/bin.
  2. Change the permission of the files by running the following command chmod -R 777.
HMA-320542 (V12.1.0.3) Update event pattern state ETL to support advanced patterns.
  • Pattern State ETL process currently works only for Interactive Channel with event patterns MatchAll, Counter and Weighted Counter.
  • Event Pattern report for all databases must be corrected to display the new advanced event patterns.
HMA-320581 (V12.1.0.3) Project performance summary (Custom) report : The total leads generated (target, variance and actual) aggregated values are displayed in currency.
HMA-320279 (V12.1.0.3) Approval & Compliance listing : When an approval is approved and resubmitted again, the approval status against the item is not updated.
HMA-320280 (V12.1.0.3) Approval & Compliance listing report: All the approval items are not displayed in the report, when it is resubmitted.
HMA-320351 (V12.1.0.3) Manager Approval summary report : The current day tasks count is not correct.
HMA-320352 (V12.1.0.3) My approval summary report : The current day tasks/approvals count is not correct.
HMA-320579 (V12.1.0.3) Project health monthly report : When no projects are selected in the filter and with value none as cast by the report, then all the underlying projects are displayed.
HMA-320578 (V12.1.0.3) Forecast by project type report : This displays the budget amount and doesn't display the forecast amount.
HMA-320353 (V12.1.0.3) Manager task summary report : The current day tasks/approvals count is not correct.
HMA-320354 (V12.1.0.3) My task summary report : The current day tasks/approvals count is not correct.
HMA-320169 (V12.1.0.3) Project ontime analysis report : The project name is displayed twice in the drill down report.
HMA-320356 (V12.1.0.3) Plan budget summary by quarter : When the financial year is selected with a future year and the report is executed, the report is successfully generated with a right value but the year filter reset to current year.
HMA-320357 (V12.1.0.3) Projects requested & completed : Jobs completed, jobs requested labels can be displayed as projects completed, projects requested.
HMA-320221 (V12.1.0.3) Program budget summary by quarter : When the financial year is selected with a future year and the report is executed, the report is successfully generated with a right value but the year filter reset to current year.
HMA-320226 (V12.1.0.3) Project budget summary by quarter : When the financial year is selected with a future year and the report is executed, the report is successfully generated with a right value but the year filter reset to current year.
HMA-320086 (V12.1.0.3) Projects requested and completed : The count of the projects are not aligned correctly with the requested projects.
HMA-320227 (V12.1.0.3) Detailed expense breakout report : The vendor name and other fields are not displayed correctly in the report.
HMA-320168 (V12.1.0.3) Project health (Trend) : Duplicate columns are displayed in the table.
HMA-314296 (V12.1.0.4) When two charts are beside each other in a report, and if you export the report to Microsoft Excel, the second chart shrinks. This is a known issue in Unica Insights.

Workaround: Open and edit the excel report to resize the chart.