Verifying that the Unica Campaign listener is running
The Unica Campaign listener must be running before users can work with any Unica Campaign features. The listener automatically creates a separate unica_acsvr process for each login and each active flowchart. For example, if one user logs in and then opens a flowchart, the listener creates two instances of unica_acsvr.exe.
About this task
Use the following procedure to verify that the Unica Campaign listener is running.
Procedure
- Use the appropriate procedure for your operating system:
In Windows™, look for unica_aclsnr.exe on the Processes tab of the Windows™ Task Manager.
In UNIX™, use the ps command to look for the Unica Campaign server, as in the following example: ps -ef | grep unica_aclsnr.
- If the listener is not running, restart it:
In Windows™, run the cmpServer.bat script that is in the bin directory under your Unica Campaign installation.
In UNIX™, enter the following command at the system prompt: rc.unica_ac start
For important details about running the listener, including how to start it automatically, see the Unica Campaign Administrator's Guide.