Home
Upgrade Guides
Upgrade Guide
Use the upgrade roadmap to quickly find the information that you need for upgrading Unica Optimize and Unica Optimize.
Upgrade considerations for IBM eMessage
To upgrade to the latest version of IBM eMessage, you must upgrade Unica Campaign to the same version.
Upgrading IBM eMessage
To upgrade to the latest version of IBM eMessage, you must upgrade Unica Campaign to the same version.
Emails during IBM eMessage upgrade
When you upgrade IBM eMessage, the IBM eMessage mailing interface is not available. You cannot configure or start new mailings. Mailings that you have already started will run, but you cannot monitor, pause, or stop them.

Upgrade Guides
- Upgrade Guide
  Use the upgrade roadmap to quickly find the information that you need for upgrading Unica Optimize and Unica Optimize.
  - Upgrade overview
    An upgrade of Unica Optimize and Unica Optimize is complete when you upgrade, configure, and deploye Unica Optimize and Unica Optimize. The Unica Optimize Upgrade Guide provides detailed information about upgrading, configuring, and deployingupgrading and configuring Unica Optimize and Unica Optimize.
  - Planning the Unica Campaign and Unica Optimize upgrade
    You can upgrade your current version of Unica Optimize to bring it up-to-date with the latest features.
  - Upgrading Unica Campaign and Unica Optimize
    You can upgrade Unica Campaign and Unica Optimize to version 12.0 from version 11.1.0 only.
  - Upgrade considerations for IBM eMessage
    To upgrade to the latest version of IBM eMessage, you must upgrade Unica Campaign to the same version.
    - Prerequisites for upgrading IBM eMessage
      Before you upgrade IBM eMessage, confirm that your operating system, hardware and software, and network and database resources meet the current requirements for all installed Unica applications, including the current version of IBM eMessage.
    - Upgrading IBM eMessage
      To upgrade to the latest version of IBM eMessage, you must upgrade Unica Campaign to the same version.
      - Emails during IBM eMessage upgrade
        When you upgrade IBM eMessage, the IBM eMessage mailing interface is not available. You cannot configure or start new mailings. Mailings that you have already started will run, but you cannot monitor, pause, or stop them.
  - Deploying Unica Campaign web application
    You can deploy the Unica Campaign web application by using an EAR file or you can deploy the individual WAR files.
  - Configuring Unica Campaign and Unica Optimize after deployment
    After you deploy Unica Campaign, you must verify that the Unica Campaign listener is running, set up the Unica Campaign system user, set Unica Campaign configuration properties, and verify the Unica Campaign installation.
  - Configuring multiple partitions for Unica Campaign
    In the Unica family of products, partitions provide a way to secure the data that is associated with different groups of users. When you configure Unica Campaign or a related Unica application to operate with multiple partitions, users can see each partition as a separate instance of the application. There is no indication that other partitions exist on the same computer.
  - Configuring multiple partitions for your Unica Optimize
    In the Unica family of products, partitions provide a way to secure the data that is associated with different groups of users. When you configure Unica Campaign or a related Unica application to operate with multiple partitions, users can see each partition as a separate instance of the application. There is no indication that other partitions exist on the same computer.
  - Configuring multiple partitions in IBM eMessage
    Configure multiple partitions in IBM eMessage to isolate and secure data for different groups of IBM eMessage users. As each partition has its own set of configuration properties, you can customize IBM eMessage for each group of users.
  - Unica Platform utilities
    This section provides an overview of the Unica Platform utilities, including some details that apply to all the utilities and which are not included in the individual utility descriptions.
  - Uninstalling Unica Campaign and Unica Optimize
    Run the Unica Campaign and Unica Optimize uninstaller to uninstall Unica Campaign and Unica Optimize. When you run the uninstaller, the files that were created during the installation process are removed. For example, files such as configuration files, installer registry information, and user data are removed from the computer.
  - Unica Campaign web application clustering
    You can configure the Unica Campaign web application (J2EE application) in a cluster by completing additional tasks during the Unica Campaign installation.
  - Follow these instructions if you want to upgrade your existing single-listener configuration for Unica Campaign to a clustered listener configuration. A listener cluster is a set of two or more listeners that act as a unit to provide load balancing and high availability. Unica Campaign listener clusters are Active-Active; meaning each node serves requests using the load-balanced approach. Each Unica Campaign listener provides an interface between front-end clients (such as the Unica Campaign web application) and back-end analytical server processes.
- Unica Fast Upgrade

Emails during IBM eMessage upgrade

When you upgrade IBM eMessage, the IBM eMessage mailing interface is not available. You cannot configure or start new mailings. Mailings that you have already started will run, but you cannot monitor, pause, or stop them.

Email responses during an upgrade

When you upgrade IBM eMessage you must temporarily stop the RCT.

During the upgrade, you might experience some delay in the availability of mailing response data. However, the data is not lost. IBM Hosted services queues response and contact data during the time that the RCT is stopped. When you restart the RCT, all the accumulated data is downloaded.

During the upgrade, individuals that received email during previous mailings encounter no changes in the availability of links in the email, the speed of response to link clicks, or web site requests. IBM supports the functions with the resources that are maintained in IBM Hosted services.

Have feedback?
Google Analytics is used to store comments and ratings. To provide a comment or rating for a topic, click Accept All Cookies or Allow All in Cookie Preferences in the footer of this page.