System requirements and compatibility

Contact Optimization operates as part of the HCL® EMM suite of products. Contact Optimization version 9.1.2 requires HCLCampaign 9.1.2.

This section provides the following information for this release of HCL Contact Optimization:

  • Where to find system requirement and compatibility information
  • Changes in support for third-party software

You can upgrade to Contact Optimization 9.1.2 from Contact Optimization versions 9.1.1 or 9.1.0 For instructions, see the HCLContact Optimization Upgrade Guide.

Contact Optimization supports 64-bit operating systems only.

Where to find complete system requirement and compatibility information

For a list of HCL EMM product versions compatible with this product and a list of third-party requirements for this product, see the Recommended Software Environments and Minimum System Requirements document at http://doc.unica.com/.