In HCL®
Contact Optimization, you
can perform a test run on a sample of your data so that you can assess
the performance of the optimization session quickly.
Procedure
- Set the value for Test Run Sample Percent.
- If you are using Session Level Advanced Settings, you can choose
the number of customers to be included in a test run by specifying
the value for Test Run Sample Percentage.
- If you are not using Session Level Advanced Settings, you can
choose the number of customers to be included in a test run by specifying
the value in the configuration parameter, which is available at Affinium|Campaign|partitions|partition1|Optimize|TestRun.
- From the Summary tab of the Contact Optimization session
you want to run, click Execute, and select Test
Run.
HCL
Contact Optimization begins
optimizing a subset of the proposed contact list. The test run sample
percent that you selected defines the subset.
- Optional: In the post-optimization flowchart
in HCL
Campaign, you
can extract the results of a test run of a Contact Optimization session
in the same way you extract the results of a production run.
Results
On the Analysis tab, go to the Analysis Section in the
Report
Run field, and the field reflects the results on the
Contact Optimization session.
The transaction count before and after the test run is available for
you to compare. The Analysis tab is visible to the user after the
run is complete.
Note: You cannot schedule a test run or use the Acoopadmin
tool to perform a test run.
In the post-optimization
flowchart, extracting the results of a test run of Contact Optimization session
is the same as extracting the results of a production run. After you
click Optimized Lists, under Select
ICO Session, you can choose the corresponding Contact Optimization session
and get the details of the test run. By selecting an optimized list
as input from the Extract table, you can view whether the data in
the OCT is from a production run or a test run. You can use one Extract
process box for extracting the results of a production run of one Contact Optimization session
and another Extract process box for extracting the test run results
of the other Contact Optimization session
as inputs to a mail list. There are three values for the run information
in an Extract table: production run, test run, or never run. Never
Run is only shown whenever a Contact Optimization session
was created, but has not been run.
