You must assign cell codes in your post-optimization flowchart
if you do not assign them in the pre-optimization flowchart or the
target control spreadsheet.
About this task
For more information about assigning cell codes, see the HCL®
Campaign User's
Guide.
Procedure
- In the Extract process in your flowchart, retrieve optimized
contacts by the CellCode field. Follow the instructions in Selecting the package that contains the optimized contacts.
- Add a Segment process to the flowchart and connect the
Extract process with the Segment process.
- Perform a Test Run of the Extract process.
The
Extract process runs and communicates information to the Segment process.
- Configure the Segment process.
- From the list in the Input field,
select the Extract process.
- Select Segment by Field, and
in the list, select the CellCode field (the field by which you want
to segment customer IDs back into their original packages).
Note: Do
not check the Mutually Exclusive Segments option.
- Select the packages that you want to segment and click Close.
- Assign final cell codes to each cell on the General
tab.
- Connect the cells into different contact processes as appropriate.