Prerequisites for the Contact Optimization utility
There are some requirements to complete before using the Contact Optimization utility.
Before you begin
- The Campaign web application and Marketing Platform must be running.
- The Contact Optimization server must have access to the HTTP(S) port of the Campaign web application.
- Java™ must be installed on the Contact Optimization server.
- The OPTIMIZE_HOME environment variable must be defined on the Contact Optimization server and point to your Contact Optimization installation directory.
- The JAVA_HOME environment variable must be defined on the Contact Optimization server and point to where Java is installed.