Planning the Contact Optimization upgrade
Upgrade your installation of Contact Optimization after understanding the guidelines that are specific to your current version of Contact Optimization.
Note: Versions of Contact Optimization previous
to 9.x were named Optimize.
Use the following guidelines for upgrading Contact Optimization:
Source version | Upgrade path |
---|---|
Version 7.3.0 and later |
Complete the following steps to upgrade Contact Optimization:
|
Version 9.1.0 |
Perform an in-place upgrade over your current version of Contact Optimization. Important: Contact Optimization and Campaign must
be at the same version level. For example, you must upgrade Campaign to
version 9.1.1 before you upgrade Contact Optimization to
version 9.1.1. |