Upgrade roadmap

Use the upgrade roadmap to quickly find the information that you need for upgrading Optimize.

You can use the following table to scan the tasks that must be completed for upgrading Optimize:

Table 1. Optimize upgrade roadmap

This two-columned table describes the topics that are included in the HCL® Optimize Upgrade Guide in one column, and the explanation of the tasks in the second column.

Topic Information
Upgrade overview This chapter provides the following information:
Planning the Contact Optimization upgrade This chapter provides the following information:
Upgrading Contact Optimization This chapter provides information about how to upgrade Optimize.
Configuring Contact Optimization This chapter provides the following information:
Uninstalling Optimize and Attribution Modeler This chapter provides information about how to uninstall Optimize.
configTool This chapter provides information about how to use the configTool utility.