Installation roadmap

Use the installation roadmap to quickly find the information that you need for installing Contact Optimization.

You can use the following table to scan the tasks that must be completed for installing Contact Optimization:

Table 1. Contact Optimization installation roadmap

This two-columned table describes the topics that are included in the HCL® Contact Optimization Installation Guide in one column, and the explanation of the tasks in the second column.

Topic Information
Installation overview This chapter provides the following information:
Planning the Contact Optimization and Attribution Modeler installation This chapter provides the following information:
Installing Contact Optimization This chapter provides the following information:
Configuring Contact Optimization This chapter provides the following information:
Configuring multiple partitions for Contact Optimization This chapter provides the following information:
Uninstalling Contact Optimization and Attribution Modeler This chapter provides information about how to uninstall Contact Optimization.
configTool This chapter provides information about how to use the configTool utility.