Upgrade considerations for eMessage

To upgrade to the latest version of eMessage, you must upgrade Campaign to the same version.

You can upgrade to Campaign and eMessage 10.1 from version 8.6.x and above.

To upgrade from version 8.6.x and above, complete the following steps:
  1. Upgrade to version 10.0 by following the instructions in the HCL® Unica Campaign 10.0 Upgrade Guide.
  2. Upgrade to version 10.1 by following the instructions in this guide.

To upgrade from version 10.0 and above, follow the instructions in this guide.