Backing up Campaign

You must back up your current installation of Campaign before upgrading Campaign. Backing up your current installation of Campaign ensures that you can restore your installation of Campaign to a known working state if any issues occur during the upgrade process. You can back up your installation of Campaign manually or automatically when you run the installers.


Complete the following steps to back up your current installation of Campaign manually:
  1. Back up your Campaign installation directory. If eMessage is installed, back up your eMessage installation directory.

    The Campaign upgrade process installs all files that are required to run Campaign and eMessage. If you have installed eMessage, the Campaign upgrade process upgrades your installation of eMessage when Campaign is upgraded.

  2. Back up the system table databases that are used by your existing installation of Campaign and eMessage if eMessage is installed.

    See your database documentation for instructions on making backups of your data.