eMessage Response and Contact Tracker (RCT) script

Use this script to run and check the status of the Response and Contact Tracker (RCT).

This script is located in the bin directory under your eMessage installation. The eMessage directory is a sub-directory in the Campaign directory.

In UNIX™ or Linux™ environments run the script as rct.sh.

In Windows™, run the script from the command line as rct.bat.

Syntax

rct [ start | stop | check ]

Commands

start

Start the RCT

stop

Stop the RCT

Options

check

Check the status of the connection between the RCT and IBM® Marketing Software Hosted Services.

Examples

• To start the RCT on Windows.

  rct.bat start

• To stop the RCT on Windows.

  rct.bat stop

• In a Linux environment, to determine if the RCT is connected to IBM Marketing Software Hosted Services.

  rct.sh check

  Depending on the status of your system, the output of this command might look like this:

  C:\<IMS_HOME>\Campaign\eMessage\bin>rct check
  Testing config and connectivity for partition partition1
  Succeeded | Partition: partition1 - Hosted Services Account ID: 
  asm_admin