Configuring a system user to access IBM Marketing Software Hosted Services
eMessage components must be able to access the IBM® Marketing Software Hosted Services without requiring manual entry of login credentials. To establish automatic login, define a system user in Marketing Platform that can provide the required access credentials.
To simplify user administration and troubleshooting, you can modify an existing system user to access hosted services and local system tables. You can configure a single system user to provide credentials for multiple systems. For example, modifying the configuration of the Campaign system user creates a single user that can automatically access IBM Marketing Software Hosted Services and the eMessage system tables in the Campaign schema.
The credentials required to access IBM Marketing Software Hosted Services are the user name and password that HCL provides for your hosted messaging account. The credentials that you use depend on whether you are connecting to the HCL US data center or the data center that HCL maintains in the United Kingdom. Consult with HCL to determine which data center you use.
For specific information about how to configure a system user to communicate with IBM Marketing Software Hosted Services, see the HCL eMessage Startup and Administrator's Guide.
For general information about how to create system users and data sources, see the HCL Marketing Platform Administrator's Guide.
Configuring partition access to IBM Marketing Software Hosted Services
HCL eMessage components in the partition must be allowed to automatically provide valid login credentials when attempting to communicate with IBM Marketing Software Hosted Services. To do this, you must add the IBM Marketing Software Hosted Services login credentials to a Marketing Platform user. This user becomes the eMessage system user.
You can add the platform data source containing the IBM Marketing Software Hosted Services credentials to the eMessage system user. This user can be the same system user that accesses the Campaign system tables in the partition.
The steps for configuring system users for a partition are the same as those followed during the initial eMessage installation, which created the first partition. For details about how to add IBM Marketing Software Hosted Services login credentials to a system user, see the HCL eMessage Startup and Administrator's Guide.
The credentials required to access IBM Marketing Software Hosted Services are the user name and password that HCL provided during the initial startup process.