How the installers work

Use the HCL® Marketing Software installer with the Contact Optimization installers when you install Contact Optimization.

The HCL Marketing Software suite installer starts the individual product installers during the installation process.

Use the following guidelines to install Contact Optimization.

  • Make sure that the HCL Marketing Software installer and the Contact Optimization installer are in the same directory on the server where you want to install Contact Optimization. When multiple versions of the Contact Optimization installer are present in the directory with the HCL Marketing Software installer, the HCL Marketing Software installer shows the latest version of Contact Optimization on the HCL Marketing Software Products screen in the installation wizard.
  • If you are planning to install a patch immediately after you install Contact Optimization, make sure that the patch installer is in the same directory as that of the HCL Marketing Software and the Contact Optimization installer.
HCL Marketing Software is installed in one of the following directories by default:
  • /opt/IBM/IMS (for UNIX™)
  • C:\IBM\IMS (for Windows™)
HCL Marketing Software products are installed by default in a subdirectory of the IBM_Marketing_Software_home directory. For example, Marketing Platform is installed in the IBM_Marketing_Software_home/Platform directory.

Contact Optimization is installed in the /opt/IBM/IMS directory by default.

IBM SPSS® Modeler Advantage Enterprise Marketing Management Edition is installed in one of the following directories by default:
  • /IBM/IMS (for UNIX)
  • C:\IBM\IMS (for Windows)

However, you can change the directories during installation.