Upgrade roadmap

Use the upgrade roadmap to quickly find the information that you need for upgrading .

You can use the following table to scan the tasks that must be completed for upgrading :

Table 1. upgrade roadmap

This two-columned table describes the topics that are included in the HCL® Upgrade Guide in one column, and the explanation of the tasks in the second column.

Topic Information
Upgrade overview This chapter provides the following information:
Planning the Contact Optimization upgrade This chapter provides the following information:
Upgrading Contact Optimization This chapter provides information about how to upgrade .
Configuring Contact Optimization This chapter provides the following information:
Uninstalling and Attribution Modeler This chapter provides information about how to uninstall .
configTool This chapter provides information about how to use the configTool utility.