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Release Notes
About the product
Unica Contact Central is a centralized tool to configure and maintain regional preferences and communication channels based on regional preferences. In Unica release 12.1.3, Unica Contact Central integrates with Unica Deliver.

Release Notes
- System requirements and compatibility
  Unica Contact Central system requirements and compatibility details.
- About the product
  Unica Contact Central is a centralized tool to configure and maintain regional preferences and communication channels based on regional preferences. In Unica release 12.1.3, Unica Contact Central integrates with Unica Deliver.
- Fixed Defects
  The following defects were fixed in Unica Contact Central 12.1.3:
- Known issues
- Before you contact HCL technical support
  If you encounter a problem that you cannot resolve by referring the documentation, your company's designated support contact can log a call with HCL technical support. Use these guidelines to ensure that your problem is resolved efficiently and successfully.

About the product

Unica Contact Central is a centralized tool to configure and maintain regional preferences and communication channels based on regional preferences. In Unica release 12.1.3, Unica Contact Central integrates with Unica Deliver.

New Features in Release 12.1.3

Customer Consent

The Customer Consent tab provides a detailed report of the customer consent for the available communication channels.

You can use the Customer Consent tab to:

View a graphical representation opt-ins and opt-outs for all delivery channels for a specific date range.
View a detailed report of opt-ins and opt-outs for Email.
View a detailed report of opt-ins and opt-outs for SMS.
View a detailed report of opt-ins and opt-outs for Push Notifications.
View a detailed report of opt-ins and opt-outs for WhatsApp.

Support for additional databases

In Unica release 12.1.3, Unica Contact Central supports the following additional databases:

Microsoft SQL Server
IBM Db2
MariaDB

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