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Cognos Reports Installation and Configuration Guide
How to upgrade reports
You can upgrade your current version of Unica reports to bring it up-to-date with the latest features.
Upgrade Cognos Reports from version 12.1.0.0 to version 12.1.0.1
To perform the upgrade of Cognos Reports from version 12.1.0.0 to version 12.1.0.1, complete the following steps.

Reports
- Unica Insights Reports Installation and Configuration Guide
- Cognos Reports Installation and Configuration Guide
  - Installation overview
    An installation of the Unica reports is complete when you install IBM Cognos® BI or Unica Insights reports and configure it for Unica applications. This guide provides detailed information about configuring IBM Cognos BI, and integrating IBM Cognos BI with Unica.
  - Plan the Unica reports installation
    When you plan your Unica reports installation, you must ensure that you correctly set up your system and configure your environment.
  - Install reporting components
    To install Unica reporting for your products, you must install the reporting components.
  - Install and test IBM® Cognos® BI
    Your license agreement with must grant you an Cognos® BI license so you can download the Cognos BI installation files. IBM Cognos BI is a collection of applications, servers, and services that is organized in a multi-tiered architecture.
  - Integration roadmap for Unica and IBM Cognos®
    After you install IBM Cognos®, you must integrate the Unica suite with IBM Cognos.
  - How to configure reporting
    After you install or upgrade your reporting packages, you must configure your reporting installation.
  - User authorization for Cognos folders and reports
    A Custom Java Authentication Provider (CJAP) provides authorization for users who access Cognos report folders and reports. You can implement this feature after you implement the Unica Authentication Provider, which provides single sign-on authentication between Unica applications and Cognos.
  - How to configure the Cognos® Reports for multiple partitions
    If you use Unica Campaign, Unica Deliver, or Unica Interact with more than one partition, you must configure the Cognos® reports packages for each partition. You can set up reporting on multiple partitions after you configure the partitions in Unica Campaign and Unica Deliver.
  - How to upgrade reports
    You can upgrade your current version of Unica reports to bring it up-to-date with the latest features.
    - Upgrade prerequisites
      Before you upgrade your version of Unica reports, you must complete specific tasks.
    - Generating SQL to drop views, materialized views and run SQL in product databases
      You can use the Reports SQL Generator to generate drop table SQL commands and run them against the appropriate product system table database. Complete this task before you upgrade the reporting schemas.
    - Upgrading reporting schemas on Unica Platform
      You must run the Unica master installer with the reports packs installers to upgrade the reporting schemas and reports integration configuration properties.
    - Upgrading reporting templates on Unica Platform
      You must upgrade reporting templates in Unica Platform before you upgrade reports. If you are upgrading reports for Unica Plan, do not upgrade reporting templates because Unica Plan does not have reporting schemas.
    - Upgrading Unica integration components
      To upgrade the Unica integration components, you must run the installers on the computer where Cognos® Content Manager is installed.
    - Updating lookup tables for Unica Deliver and Unica Interact
      If you use reports for Unica Deliver and Unica Interact, you must update the lookup tables. Use your database client to run specific upgrade scripts against the system table database.
    - Upgrading views in the product databases
      To upgrade your version of reports, you must generate an updated SQL and upgrade the views in your product databases.
    - Upgrade Cognos Reports from version 12.1.0.0 to version 12.1.0.1
      To perform the upgrade of Cognos Reports from version 12.1.0.0 to version 12.1.0.1, complete the following steps.
    - Upgrade Cognos Reports from version 12.1.0.0 to version 12.1.0.3
  - Upgrading the 8.x or 9.x model and installing new reports
    Upgrading the 8.x or 9.x model and installing the new reports are the first steps that you must complete to upgrade your reports.
  - Report configuration properties
    The report configuration properties for Unica are available at Settings > Configuration > Reports.
  - Formats for the Cognos® reports
    The Cognos® reporting integration components include a global report style sheet, GlobalReportStyles.css.
  - Formats for the Unica Campaign, Unica Deliver, and Unica Interact Cognos reports
    Additional styling is required for Unica Campaign, Unica Deliver, and Unica Interact Cognos reports. The global report styles are modified to add classes to override the styling of existing classes to improve the look and feel of Unica Campaign, Unica Deliver, and Unica Interact reports.
  - Unica Campaign reports and reporting schemas
    You can customize the reporting schemas in the Unica Campaign Report Package by adding contact or response metrics, attributes, or response types.
  - Unica Deliver Reports and Reporting Schemas
    Several reports, such as Message Overview report, Detailed Link report, Deliver Reports Processing Overview, and SMS Message Summary Report are available in the Unica Deliver Reports Package.
  - Unica Interact Reports and Reporting Schemas
    The Unica Interact Report Package reports are supported by reporting schemas. You can customize the schemas to specify time periods, configure audience levels, and create extra performance reporting schemas.

Upgrade Cognos Reports from version 12.1.0.0 to version 12.1.0.1

To perform the upgrade of Cognos Reports from version 12.1.0.0 to version 12.1.0.1, complete the following steps.

Before you begin

Deliver reports must work on version 12.1.0 base environment. You must take a backup of all Cognos reports and DeliverModel folder from Cognos_Home\deployment. You must take Campaign and Platform database backup as well.

About this task

Procedure

Copy and replace model folder from Unica_home\ReportsPackCampaign\cognos11\DeliverModel to Cognos_Home\depoyment\ folder.
Copy and replace "Unica Reports for Deliver.zip" from Unica_home\ReportsPackCampaign\cognos11\DeliverModel to Cognos_Home\depoyment\ folder.
Run Unica_home\ReportsPackCampaign\cognos11\Deliver-ddl\<DBType>\ acer_scripts_<DBType>.sql and <DBType>\upgrade\upgrade121to12101.sql in Campaign system database
Run Unica_home\ReportsPackCampaign\schema\templates_sql_load.sql in Platform database
Log in to the application and navigate to Configuration > Report SQL Generator > Select Deliver Reports.
Select the database type and download Deliver.sql.
Run the Deliver.sql in Campaign database.
Configure database job for the following SMS procedures. For how to configure jobs, see the For Unica Deliver only: How to schedule and run stored procedures section.
- SP_POPULATE_SMS_CONTACTS
- SP_POPULATE_SMS_RESPONSES

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