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Upgrade Guide
Upgrade Guide
Upgrading Unica Campaign and Unica Optimize
You can upgrade Unica Campaign and Unica Optimize to version 12.0 from version 11.1.0 only.
acUpgradeTool
acUpgradeTool updates the Unica Campaign system tables and modifies your user data to work with the new version of Unica Campaign. You can run acUpgradeTool after you run the Unica installer in the upgrade mode.
Setting environment variables for Campaign 9.x
Before you run acUpgradeTool, edit the setenv file to set the environment variables that are required by the acUpgradeTool tool.

Upgrade Guide
- Upgrade Guide
  - Upgrade overview
    An upgrade of Unica Campaign and Unica Optimize is complete when you upgrade, configure, and deploy and configure Unica Campaign and Unica Optimize. The Unica Campaign Upgrade Guide provides detailed information about upgrading, configuring, and deploying Unica Campaign and Unica Optimize.
  - Planning the Unica Campaign and Unica Optimize upgrade
    You can upgrade your current version of Unica Campaign to bring it up-to-date with the latest features.
  - Upgrading Unica Campaign and Unica Optimize
    You can upgrade Unica Campaign and Unica Optimize to version 12.0 from version 11.1.0 only.
    - Unload unused files from memory (AIX only)
    - Undeploying and upgrading Unica Campaign
      Before upgrading Unica Campaign, you must undeploy your current installation of Unica Campaign.
    - SQL upgrade scripts
      Use SQL upgrade scripts to upgrade your installation of Unica Campaign according to your database type.
    - acUpgradeTool
      acUpgradeTool updates the Unica Campaign system tables and modifies your user data to work with the new version of Unica Campaign. You can run acUpgradeTool after you run the Unica installer in the upgrade mode.
      - Setting environment variables for Campaign 9.x
        Before you run acUpgradeTool, edit the setenv file to set the environment variables that are required by the acUpgradeTool tool.
      - Running actUpgrade tool
        To upgrade Unica Campaign, run acUpgradeTool after you run the installers in the upgrade mode.
    - Running segmentUpgrade Tool
  - Upgrade considerations to Deliver
  - Deploying Unica Campaign web application
    You can deploy the Unica Campaign web application by using an EAR file or you can deploy the individual WAR files.
  - Configuring Unica Campaign and Unica Optimize after deployment
    After you deploy Unica Campaign, you must verify that the Unica Campaign listener is running, set up the Unica Campaign system user, set Unica Campaign configuration properties, and verify the Unica Campaign installation.
  - Configuring multiple partitions for Unica Campaign
    In the Unica family of products, partitions provide a way to secure the data that is associated with different groups of users. When you configure Unica Campaign or a related Unica application to operate with multiple partitions, users can see each partition as a separate instance of the application. There is no indication that other partitions exist on the same computer.
  - Configuring multiple partitions for your Unica Optimize
    In the Unica family of products, partitions provide a way to secure the data that is associated with different groups of users. When you configure Unica Campaign or a related Unica application to operate with multiple partitions, users can see each partition as a separate instance of the application. There is no indication that other partitions exist on the same computer.
  - Configuring multiple partitions in Deliver
    Configure multiple partitions in Unica Deliver to isolate and secure data for different groups of Unica Deliver users. As each partition has its own set of configuration properties, you can customize Unica Deliver for each group of users.
  - Unica Platform utilities
    This section provides an overview of the Unica Platform utilities, including some details that apply to all the utilities and which are not included in the individual utility descriptions.
  - Uninstalling Unica Campaign and Unica Optimize
    Run the Unica Campaign and Unica Optimize uninstaller to uninstall Unica Campaign and Unica Optimize. When you run the uninstaller, the files that were created during the installation process are removed. For example, files such as configuration files, installer registry information, and user data are removed from the computer.
  - Unica Campaign web application clustering
    You can configure the Unica Campaign web application (J2EE application) in a cluster by completing additional tasks during the Unica Campaign installation.
  - Upgrading to a clustered listener environment
    Follow these instructions if you want to upgrade your existing single-listener configuration for Unica Campaign to a clustered listener configuration. A listener cluster is a set of two or more listeners that act as a unit to provide load balancing and high availability. Unica Campaign listener clusters are Active-Active; meaning each node serves requests using the load-balanced approach. Each Unica Campaign listener provides an interface between front-end clients (such as the Unica Campaign web application) and back-end analytical server processes.

Setting environment variables for the upgrade tool

Before you run acUpgradeTool, edit the setenv file to set the environment variables that are required by the acUpgradeTool tool.

Procedure

Open setenv.bat (Windows) or setenv.sh (UNIX) in a text editor.
The setenv file is stored in the directory where you installed the upgrade tools, for example, Campaign_Home/tools/upgrade/12.1+To12.1.4.

Follow the instructions in the setenv file to supply the values that are relevant to your installation.

The following table contains a list of the variables:

Table 1. Variables in the setenv file:
Variable	Description
`JAVA_HOME`	Required. Root directory of the JDK used by your Unica Campaign installation.
`JDBCDRIVER_CLASSPATH`	Required. Full path for the JDBC drivers, including the .jar file.
Other variables	There are many optional variables you can set. For example: To run Unicode script, set IS_UNICODE_SCRIPT = YES To avoid memory errors when running the upgrade tool, specify larger Java™ heap memory sizes in the `JAVA_OPTIONS` environment variable. For instructions, see the setenv file.

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