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Upgrade Guide
Upgrade Guide
Upgrade overview
An upgrade of Unica Campaign and Unica Optimize is complete when you upgrade, configure, and deploy and configure Unica Campaign and Unica Optimize. The Unica Campaign Upgrade Guide provides detailed information about upgrading, configuring, and deploying Unica Campaign and Unica Optimize.
How the installers work
Use the Unica installer with the Campaign installers when you install Campaign.

Upgrade Guide
- Upgrade Guide
  - Upgrade overview
    An upgrade of Unica Campaign and Unica Optimize is complete when you upgrade, configure, and deploy and configure Unica Campaign and Unica Optimize. The Unica Campaign Upgrade Guide provides detailed information about upgrading, configuring, and deploying Unica Campaign and Unica Optimize.
    - Planning for the installation of Campaign Analytical Server (with flowchart or Optimize Session execution capabilities)
    - Upgrade roadmap
      Use the upgrade roadmap to quickly find the information that you need for upgrading Unica Campaign and Unica Optimize.
    - How the installers work
      Use the Unica installer with the Campaign installers when you install Campaign.
    - Modes of installation
      The Unica suite installer can run in one of the following modes: GUI mode, X Window System mode, console mode, or silent mode (also called the unattended mode). Select a mode that suits your requirements when you install Unica Campaign.
    - Correcting the registry file when upgrade installation fails
      If installation fails because the installer could not detect the base version of your installed product, you can correct the registry file as described here.
  - Planning the Unica Campaign and Unica Optimize upgrade
    You can upgrade your current version of Unica Campaign to bring it up-to-date with the latest features.
  - Upgrading Unica Campaign and Unica Optimize
    You can upgrade Unica Campaign and Unica Optimize to version 12.0 from version 11.1.0 only.
  - Upgrade considerations to Deliver
  - Deploying Unica Campaign web application
    You can deploy the Unica Campaign web application by using an EAR file or you can deploy the individual WAR files.
  - Configuring Unica Campaign and Unica Optimize after deployment
    After you deploy Unica Campaign, you must verify that the Unica Campaign listener is running, set up the Unica Campaign system user, set Unica Campaign configuration properties, and verify the Unica Campaign installation.
  - Configuring multiple partitions for Unica Campaign
    In the Unica family of products, partitions provide a way to secure the data that is associated with different groups of users. When you configure Unica Campaign or a related Unica application to operate with multiple partitions, users can see each partition as a separate instance of the application. There is no indication that other partitions exist on the same computer.
  - Configuring multiple partitions for your Unica Optimize
    In the Unica family of products, partitions provide a way to secure the data that is associated with different groups of users. When you configure Unica Campaign or a related Unica application to operate with multiple partitions, users can see each partition as a separate instance of the application. There is no indication that other partitions exist on the same computer.
  - Configuring multiple partitions in Deliver
    Configure multiple partitions in Unica Deliver to isolate and secure data for different groups of Unica Deliver users. As each partition has its own set of configuration properties, you can customize Unica Deliver for each group of users.
  - Unica Platform utilities
    This section provides an overview of the Unica Platform utilities, including some details that apply to all the utilities and which are not included in the individual utility descriptions.
  - Uninstalling Unica Campaign and Unica Optimize
    Run the Unica Campaign and Unica Optimize uninstaller to uninstall Unica Campaign and Unica Optimize. When you run the uninstaller, the files that were created during the installation process are removed. For example, files such as configuration files, installer registry information, and user data are removed from the computer.
  - Unica Campaign web application clustering
    You can configure the Unica Campaign web application (J2EE application) in a cluster by completing additional tasks during the Unica Campaign installation.
  - Upgrading to a clustered listener environment
    Follow these instructions if you want to upgrade your existing single-listener configuration for Unica Campaign to a clustered listener configuration. A listener cluster is a set of two or more listeners that act as a unit to provide load balancing and high availability. Unica Campaign listener clusters are Active-Active; meaning each node serves requests using the load-balanced approach. Each Unica Campaign listener provides an interface between front-end clients (such as the Unica Campaign web application) and back-end analytical server processes.

How the installers work

Use the Unica installer with the Campaign installers when you install Campaign.

The Unica suite installer starts the individual product installers during the installation process.

Use the following guidelines to install Campaign.

Make sure that the Unica installer and the Campaign installer are in the same directory on the server where you want to install Campaign. When multiple versions of the Campaign installer are present in the directory with the Unica installer, the Unica installer shows the latest version of Campaign on the HCL Unica Products screen in the installation wizard.
If you are planning to install a patch immediately after you install Campaign and Optimize, make sure that the patch installer is in the same directory as that of the Unica and the Campaign installer.

Unica is installed in one of the following directories by default:

/opt/HCL/Unica (for UNIX™)
C:\HCL\Unica (for Windows™)

Unica products are installed by default in a subdirectory of the HCL_home directory. For example, Unica Platform is installed in the HCL_Unica_home/Platform directory.

Campaign is installed in the HCL_Unica_home/Campaign directory by default.

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