Creating a new partition for IBM eMessage

Installing IBM eMessage creates a default partition for IBM eMessage in Unica Platform. You can create multiple partitions for IBM eMessage to isolate and secure data for different groups of users.

Before you begin

Before you create and configure partitions for IBM eMessage, you must meet the following requirements for IBM eMessage and Unica Campaign:
  • Before you create multiple partitions in IBM eMessage, complete the following tasks for IBM eMessage:
    • Contact Support to request an account and credentials for each partition. Each partition requires a separate IBM Hosted Services account and access credentials. For more information, see the Startup and Administrator's Guide.
    • Create a system user that can access the IBM eMessage system tables that you will create in the Unica Campaign schema for the partition.

      You can update the system user that you created for the Unica Campaign partition so that it can also access the IBM eMessage system tables.

  • Before you create multiple partitions in IBM eMessage, complete the following tasks in Unica Campaign:
    • Create a partition in Unica Campaign to operate with the partition that you are creating for IBM eMessage. Note the name of the partition.
    • Create Unica Campaign system tables in the Unica Campaign partition.
    • Configure a system user to access the system tables in the partition.

      If you have multiple partitions, each partition must have its own system user. The system user cannot be the same across partitions.

About this task

The installer registers the IBM eMessage configuration properties and a default partition during initial installation. The default partition includes a template that you can copy to create additional partitions.

Procedure

Complete the following actions to create a new partition for IBM eMessage:
  1. Navigate to eMessage > partitions > (partition) and duplicate the partition template.
  2. Name the new partition.
    Note: IBM eMessage does not support deleting a partition after you have created it.

Identifying the partition template

The Configuration page displays the IBM eMessage partition template in the navigation tree for the default partition. You can identify the partition template in the tree because its label is in italics and enclosed in parentheses.

What to do next

Naming the new partition

The following restrictions apply when you name a new partition.

  • The name must be unique among categories that are siblings in the tree (that is, among categories that share the same parent category).
  • The partition name may not start with a period. Also, the following characters are not allowed in partition names.

Characters not allowed in partition names
Note: Because IBM eMessage operates with Unica Campaign within a specific partition, the partitions for IBM eMessage and Unica Campaign must specify the same partition name.