List of Unica Campaign processes

Configure and connect processes in flowcharts to accomplish your campaign goals. Each process performs a specific operation, such as selecting, merging, or segmenting customers.

Note: IBM Engage, Unica Interact, Unica Optimize, IBM eMessage, and IBM SPSS Modeler Advantage Enterprise Marketing Management Edition provide additional processes for use in flowcharts. For more information, see the documentation for those products.
Table 1. List of Unica Campaign processes in batch flowcharts

List of Unica Campaign processes in batch flowcharts

Process Overview topic: Instructions:
Head in circle

The Select process

Selecting a list of contacts

Triangle with heads

The Merge process

Merging and suppressing contacts

Person in square brackets

The Segment process

Segmenting data by field

Segmenting data with queries

Two sets of heads

The Sample process

Dividing contacts into sample groups

Six circles two lines

The Audience process

Switching and filtering audience levels

Data blocks with arrow

The Extract process

Extracting data from a cell, table, or strategic segment

Extracting data from an IBM eMessage landing page

To extract data from an optimized list, see the Unica Optimize User's Guide.

Camera

The Snapshot process

Taking a snapshot of data for export to a table or file

Calendar and clock

The Schedule process

Scheduling processes in a running flowchart

Cube

The Cube process

Creating a multi-dimensional cube of attributes

Person in square brackets with plus sign

The CreateSeg process

Creating segments for global use in multiple campaigns

Envelope

The Mail list process

Configuring Mail list or Call list processes

Telephone

The Call list process

Configuring Mail list or Call list processes

Dots

The Track process

Tracking contact history

Page

The Response process

Updating response history

Open envelope

The IBM eMessage process defines the recipient list for an IBM eMessage mailing.

Requires IBM eMessage. See the IBM eMessage User's Guide.

Person and paper The Interact list process determines which offers the Unica Interact runtime server presents to customers.

Requires Unica Interact. See the Unica Interact User's Guide.

Line chart The Optimize process associates a marketing campaign with a Unica Optimize session.

Requires Unica Optimize. See the Unica Optimize User's Guide.

Atoms The SPSS® model process generates predictive models to predict likely responders based on past behavior.

Requires IBM SPSS Modeler Advantage Enterprise Marketing Management Edition. See the Unica Campaign and IBM SPSS Modeler Advantage Enterprise Marketing Management Edition Integration Guide.

Paper and pencil The SPSS® score process rates the likelihood of customers responding to offers, to identify the best prospects for a campaign.

Requires IBM SPSS Modeler Advantage Enterprise Marketing Management Edition. See the Unica Campaign and IBM SPSS Modeler Advantage Enterprise Marketing Management Edition Integration Guide.

At sign and paper The Email process sends personalized email communications, including offers, from IBM Marketing Cloud. Requires IBM Engage. See the Unica Campaign and Engage Integration Guide for Marketing Cloud.
Conversation and paper The SMS process sends SMS text messages from IBM Marketing Cloud. Requires IBM Engage. See the Unica Campaign and Engage Integration Guide for Marketing Cloud.
Mobile phone and paper The Push process sends mobile push notifications from IBM Marketing Cloud. Requires IBM Engage. See the Unica Campaign and Engage Integration Guide for Marketing Cloud.