HCL Campaign documentation roadmap

HCL Campaign provides documentation and help for users, administrators, and developers.

Table 1. Get up and running
Task Documentation

Find out about new features, known issues, and limitations

 HCLCampaign Release Notes

Learn about the structure of the Campaign system tables

 HCLCampaign System Tables and Data Dictionary

Install or upgrade Campaign

One of the following guides:
  • HCLCampaign Installation Guide
  • HCLCampaign Upgrade Guide

Implement the HCL Cognos® reports provided with Campaign

HCL® EMM Reports Installation and Configuration Guide
Table 2. Configure and use Campaign
Task Documentation
  • Adjust configuration and security settings
  • Prepare Campaign for users
  • Run utilities and perform maintenance
  • Learn about integrations
 HCLCampaign Administrator's Guide
  • Create and deploy marketing campaigns
  • Analyze campaign results

HCLCampaign User's Guide
Improve flowchart performance

HCLCampaign Tuning Guide

Use Campaign functions

HCLMacros for HCL EMM User's Guide
Table 3. Integrate Campaign with other IBM products
Task Documentation

Integrate with HCL eMessage

HCLCampaign Installation and Upgrade guides: How to install and prepare eMessage components in the local environment.

HCL eMessage Startup and Administrator's Guide: How to connect to the hosted messaging resources.

HCLCampaign Administrator's Guide: How to configure offer integration.

Integrate with HCL Digital Analytics

HCLCampaign Administrator's Guide: How to configure the integration.

HCLCampaign User's Guide: How to target web analytics segments in marketing campaigns.

Integrate with IBM SPSS® Modeler Advantage Enterprise Marketing Management Edition

 HCLCampaign and IBM SPSS Modeler Advantage Enterprise Marketing Management Edition Integration Guide

Integrate with HCL Marketing Operations

 HCLMarketing Operations and HCLCampaign Integration Guide

Integrate with HCL Opportunity Detect

HCLCampaign Administrator's Guide: How to configure the integration.

HCLOpportunity Detect Administrator's Guide and HCLOpportunity Detect User's Guide: How to administer and use the product.
Integrate with HCL Silverpop Engage HCLCampaign and HCL Silverpop Engage Integration Guide
Note: Additional integrations may be available that are not listed in this table. See Product tools and utilities for IBM Campaign. Also see IBM Solution Engineering Projects.
Table 4. Develop for Campaign
Task Documentation

Use the REST API

See the IBM Knowledge Center

Use the SOAP API
  • HCLCampaign SOAP API Guide
  • JavaDocs in devkits\CampaignServicesAPI

Develop Java™ plug-ins or command-line executables to add validation to Campaign
  • HCLCampaign Validation PDK Guide
  • JavaDocs in devkits\validation
Table 5. Get help
Task Instructions
Use the IBM Knowledge Center Go to http://www.ibm.com/support/knowledgecenter/SSCVKV/product_welcome_kc_campaign.dita
Open online help
When using the HCLCampaign application:
  1. Choose Help > Help for this page to open a context-sensitive help topic.
  2. Click the Show Navigation icon in the help window to display the full help.
Get PDFs
When using the HCLCampaign application:
  • Choose Help > Product Documentation to access Campaign PDFs.
  • Choose Help > All IBM EMM Suite Documentation to access all product PDFs.
  • Click the links during the installation process from the IBM EMM installer.
Get support Go to http://www.ibm.com/ and click Support & downloads to access the HCL Support Portal.