Purpose and Scope

The HCL® Marketing Software Director (IMS) is a separate application that allows you to monitor and manage your Campaign environments. Currently it cannot be used on mobile devices. It requires access to your campaign servers and works over both the intranet and a VPN

IMS Director is supported only from HCL Marketing Software version 11.1 onwards.

IMS Director can monitor multiple environments including development, quality assurance, staging and production clusters. To do this IMS Director agents must be installed on each campaign listener and web app machine for each of the campaign environments

The IMS Director agent runs CLI tools to gather information required by the IMS Director functionality, such as unica_acclean , unica_svradmin etc.

At a time, only a single environment can be monitored, but switching of the environments is accomplished within IMS Director.