Determine the cause of failure and correct the settings
so that the model can be rebuilt before being scored.
About this task
When a flowchart run fails, HCL®
Campaign displays
the error status and error messages. If an SPSS® Model or SPSS Score process box fails during
a run, it displays a red X. Depending on the error, you might need
to correct the problem in the flowchart process box or in the modeling
stream. Other problems might require changing configuration parameters.
To
troubleshoot problems with the model or score process, complete the
following steps.
Procedure
- In your HCL
Campaign flowchart,
roll your cursor over the process box with the red X to view the error.
Note: This information is also captured in the flowchart logs.
In HCL
Campaign, make
sure the log level is set to ALL.
- Open the SPSS Model Process Configuration or SPSS
Score Process Configuration dialog.
- If you determine that the problem is in the modeling stream,
click Open Modeler Advantage Session.
Note: In the SPSS Score
process box, you can open multiple sessions, one for each modeling
stream. Each modeling stream opens in its own window.
The
Model tab is displayed for the modeling stream that is associated
with the SPSS Model
process. The Score tab is displayed for the modeling stream that is
associated with the SPSS Score
process. The Data tab is displayed if no model was built. Depending
on the problem, an error might be displayed unless the model or scoring
is rerun in the HCL
SPSS Modeler Advantage session.
- Review and change the settings as appropriate for the
error.
- Click Build Model or Score.
You can also click Evaluate or Test.
- Save the modeling stream.
- Close the process configuration dialog and return to the HCL
Campaign flowchart.
HCL
Campaign detects
if the modeling stream is ready to run and displays the SPSS Model or SPSS Score process
box as configured
or unconfigured
.