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Upgrade Guide
Upgrade Guide
Planning Unica Centralized Offer Management upgrade
When you plan your Unica Centralized Offer Management upgrade, ensure that you have set up your system correctly, and that you have configured your environment to deal with any failures.
Error logs and warning messages
When you perform an upgrade, the system logs messages produced during the upgrade. Access and view the log files to see any informational messages or error messages that occur during the upgrade process.

Upgrade Guide
- Upgrade Guide
  - Upgrade overview
    The upgrade of HCL Unica products is complete when you upgrade, configure, and deploy the HCL Unica products. The Unica Centralized Offer Management Upgrade Guide provides detailed information about upgrading, configuring, and deploying the products.
  - Planning Unica Centralized Offer Management upgrade
    When you plan your Unica Centralized Offer Management upgrade, ensure that you have set up your system correctly, and that you have configured your environment to deal with any failures.
    - Prerequisites
      Before you install or upgrade a Unica product, you must ensure that your computer complies with all the prerequisite software and hardware.
    - Backing up Unica Centralized Offer Management
      You must back up your current installation of Unica Centralized Offer Management before upgrading it.
    - Exporting configuration settings
      You can use the configuration settings of your current installation of Unica Centralized Offer Management for the upgraded version of Unica Centralized Offer Management.
    - Error logs and warning messages
      When you perform an upgrade, the system logs messages produced during the upgrade. Access and view the log files to see any informational messages or error messages that occur during the upgrade process.
    - Unica Centralized Offer Management upgrade worksheet
      Gather the following information about your Unica Centralized Offer Management installation
  - Upgrading Unica Centralized Offer Management
    You can upgrade Unica Centralized Offer Management to version 12.1.4 from version 12.1.x and 12.1.0.x
  - Configuring Unica Centralized Offer Management Before Deployment
  - Deploying Unica Centralized Offer Management
    There are general guidelines for deploying Unica Centralized Offer Management on WebSphere® and WebLogic.
  - Uninstalling Unica Centralized Offer Management
    Run the Unica Centralized Offer Management uninstaller to uninstall Unica Centralized Offer Management. For more information, see Unica Centralized Offer Management Installation Guide.

Error logs and warning messages

When you perform an upgrade, the system logs messages produced during the upgrade. Access and view the log files to see any informational messages or error messages that occur during the upgrade process.

Sample log files

<HCL_Unica_Home>/HCL_Unica_Installer_Install<date_time>.log
<Offer_Home>/Unica_Centralized_Offer_Management_Install_<date_time>.log
<Platform_Home>/Platform_Install<date_time>.log
<USER_HOME>/HCL_Unica_Installer_stdout.log
<USER_HOME>/HCL_Unica_Installer_stderr.log
<USER_HOME>/Platform_stdout.log
<USER_HOME>/Platform_stderr.log
<USER_HOME>/CentralizedOfferManagement_stdout.log
<USER_HOME>/CentralizedOfferManagement_stderr.log

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