Uninstalling Unica Centralized Offer Management

To uninstall Unica Centralized Offer Management, run the uninstaller. When you run the uninstaller, the files that were created during the installation process are removed. For example, files such as configuration files, installer registry information, and user data are removed from the computer.

About this task

When you install Unica products, an uninstaller is included in the Uninstall_Product directory, where Product is the name of your product. On Microsoft Windows, an entry is also added to the Add or Remove Programs list in the Control Panel.

If you manually remove the files in your installation directory instead of running the uninstaller, the result might be an incomplete installation if you later reinstall a product in the same location. After uninstalling a product, its database is not removed. The uninstaller only removes default files that are created during installation. Any file that is created or generated after installation is not removed.

Note: On UNIX, the same user account that installed Centralized Offer Management must run the uninstaller.

Procedure

  1. If you have deployed the Centralized Offer Management web application, undeploy the web application from your web application server.
  2. Shut down web application server.
  3. Stop the processes that are related to Centralized Offer Management.
  4. Complete one of the following steps to uninstall Centralized Offer Management:
    • Click the Unica Centralized Offer Management uninstaller that exists in the Uninstall_Product directory. The uninstaller runs in the mode in which you installed Unica Centralized Offer Management.
    • In a command-line window, navigate to the directory where the uninstaller exists, and run the following command to uninstall Centralized Offer Management by using the console mode:

      Uninstall_Product -i console

    • In a command-line window, navigate to the directory where the uninstaller exists, and run the following command to uninstall Centralized Offer Management by using the silent mode:

      Uninstall_Product -i silent

      When you uninstall Centralized Offer Management, using the silent mode, the uninstallation process does not present any dialogs for user interaction.

    Note: If you do not specify an option for uninstalling Centralized Offer Management, the uninstaller runs in the mode in which Centralized Offer Management is installed.

What to do next

After uninstallation, to continue using Unica Campaign's offer management feature, you must disable Unica Centralized Offer Management. For more information, see Disabling Unica Centralized Offer Management.