How do I view and send encrypted mail?

HCL Traveler Companion allows Traveler users to view and send encrypted mail directly on their Apple device.

Currently, Traveler Companion allows the viewing and sending of encrypted mail, including forwarding or replying to encrypted mail. It does not support encrypted calendar invitations. For security reasons, Traveler Companion does not allow you to paste the contents of encrypted mail into other applications.

Traveler Companion is available from the Apple App Store. The simplest way to install it is to open the App Store on your device to search for Traveler Companion. Then install Traveler Companion from its store entry. HCL Traveler Companion is provided by HCL at no cost.

Traveler Companion has several requirements that must be fulfilled before it can be used to view encrypted mail:

You must already have HCL Traveler mail support configured and working on your Apple device.
Note: You cannot use this application if you do not have a working HCL Traveler mail account on your device.
You must have a copy of your Notes® ID file stored either in your mail file or placed in a vault by your Domino® administrator. If you must store your Notes® ID file in your mail file and are not sure how to do so, read the section "Uploading Your Notes® ID File".

Configuring Traveler Companion

If you launch Traveler Companion by tapping the Traveler Companion link in an encrypted mail and have not yet configured the settings, your server automatically configures based on information in the link. You can then supply the password and the encrypted mail downloads for viewing.

To manually configure the Traveler Companion settings, start the Traveler Companion application. In the settings menu, there are options for server, user name, password, and SSL. These options generally match the settings for your HCL Traveler account in the mail settings on your device. Contact your Domino® administrator if you are unsure of which values to use.

Table 1. Traveler Companion options
Option	Description
Server	This field contains the address of your HCL Traveler server, for example `yourserver/traveler`. Do not include `https://` or any other prefix.
User name	The user name you use to connect to your HCL Traveler server.
Password	The password for your user name.
Signature	An optional signature to always append when sending encrypted mail with the HCL Companion application.
Require SSL (Deprecated)	Starting with HCL Companion 12.0.2 and higher, this setting can no longer be changed by the user and is greyed out. Connecting over SSL connections is required. In versions prior to HCL Companion 12.0.2, if this setting is configured to ON, HCL Traveler Companion does not download encrypted mail over an unencrypted connection. Note: Do not change this setting unless you are instructed to do so by your HCL Traveler administrator.
Allow invalid certificate (Deprecated)	Starting with HCL Companion 12.0.2 and higher, this setting is no longer available. HCL Companion requires that the connection to the Traveler server endpoint be trusted and not expired. For versions prior to 12.0.2, If this setting is configured to ON, HCL Traveler Companion will not prompt you if there are server certificate problems (if the certificate has expired or is not signed by a trusted source, for example). These problems could indicate that the server has been compromised. Note: Do not change this setting unless you are instructed to do so by your HCL Traveler administrator.

Viewing and sending encrypted mail with Traveler Companion

Once successfully configured, you can use Traveler Companion to view and send encrypted mail in the mail application for your device. When you receive an encrypted mail from the HCL Traveler server, it contains a message with a Traveler Companion link. Tapping on this link launches Traveler Companion to download and display the actual message content. Traveler Companion prompts you for the password for the Notes® ID file unless you have recently entered it, in which case it is stored by the Apple password caching feature (configurable from the administrator settings). This password may be different from your HCL Traveler password. Once the message has been successfully downloaded, Traveler Companion displays the mail. Press Home to close the mail. You can then go back to the mail application to resume your mail session.

You can use Traveler Companion to compose a new encrypted mail, or to reply to or forward an encrypted mail message from your device. To compose a new message, launch Traveler Companion and tap the New message icon. To reply to or forward an encrypted mail message, view the encrypted message in Traveler Companion, then tap the Respond icon. The original message will be appended to your new message when you touch the Send button.

Uploading your Notes® ID file

For mail decryption to operate, the HCL Notes® ID file must be either uploaded to the mail file or placed in a vault by your Domino® administrator. To upload your Notes® ID file to the mail file:

From a computer with HCL Notes® installed or where have a copy of your Notes® ID file, open a web browser to http://yourserver/traveler.
Note: If your server is using SSL then open a web browser to https://yourserver/traveler.
Select Manage the Notes® ID.
Select Upload the Notes® ID.
In the Notes® ID File field, enter the location of your Notes® ID file.
In the Password field, enter your Notes® ID password.
Select Upload Notes® ID.

Changing your passwords depending on the security policies of your organization

Depending on the security policies that your organization has in place, you may be required to change your passwords periodically. If your HCL Traveler password changes, you must change your HCL Traveler password in the Traveler Companion Settings panel.

If you must change the password on your HCL Notes® ID file, you can do so through HCL Traveler or HCL iNotes®. If you are using a vaulted Notes® ID, youcan also change your password through the HCL Notes® client. These instructions are for using HCL Traveler to change your Notes® ID password. See the HCL Notes® information center for details about using the other procedures.

Note: You only need to change the password once. If you changed your Notes® ID password using HCL iNotes® or HCL Notes®, you do not need to follow this procedure.

To use HCL Traveler to change your password, perform the following procedure:

Open a web browser to http://yourserver/traveler, either from another computer or from your Apple device.
Note: If your server is using SSL then open a web browser to https://yourserver/traveler.
Select Manage the Notes® ID.
Select Change the Notes® ID Password and follow the instructions.