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Administrator Guide
Typically, a user with the administrator role is responsible for certain tasks including installation, configuration, and integration of the product. This guide lists all such topics.
Administering HCL® Quality ServerHCL® Quality Server
is a server-based web application providing a central repository for virtualized services. The HCL® Quality Server allows you to use virtual services published with HCL OneTest™ API to create, share, and deploy virtualized test environments in HCL OneTest Virtualization.
Viewing HCL® Quality Server logs
If you are an HCL® Quality Server administrator, you can view the audit, activity, and diagnostic logs of HCL Quality Server.
Locating the logs
HCL® Quality Server produces two types of logs: messages.log and console.log. These logs provide information about the execution of the server. If the server fails to start, this is the only information that you have to debug the failure. The logs also include information about migration of the workspace, ports that it cannot listen on, files that it cannot find, or about HTTP requests sent to the server that it cannot understand. These logs are available on your hard disk, but not viewable on the HCL Quality Server web UI. The messages.log file contains the same log entries as console.log, but provides additional information (for example, what package logged the entry).

Administrator Guide
Typically, a user with the administrator role is responsible for certain tasks including installation, configuration, and integration of the product. This guide lists all such topics.
- Installation of HCL OneTest™ API Agent
  You can find information about installing HCL OneTest™ API Agent from the HCL OneTest Studio, HCL OneTest Virtualization, or HCL OneTest API package.
- Installation of HCL® Quality Server
  You can find information about installing HCL® Quality Server from the HCL OneTest™ Studio, HCL OneTest Virtualization, or HCL OneTest API package.
- Uninstalling the product software
  When you no longer require the software, you can use either Installation Manager or the stand-alone installer to uninstall the products that you have installed.
- Upgrading HCL OneTest™ API Agent
  When a new version of software becomes available, you can perform an upgrade. Use Installation Manager to update the software installation.
- License management
  Licensing for your HCL software is administered through HCL® License & Delivery portal. This portal is FlexNet-based web application to manage software entitlements and licenses.
- Configuring HCL OneTest™ API Agent
  After you install HCL OneTest™ API Agent, you must edit or modify the attributes in the Agent.config file for the features that you want to test by using the agent. You need to configure the libraries to enable testing the SUT based on certain technologies and also set up the required proxies for enabling testing.
- Running HCL OneTest™ API Agent on Microsoft™ Windows™
  On computers running Microsoft™ Windows™, the agent is typically installed and run as a Windows service.
- Running HCL OneTest™ API Agent on Unix-like systems
  On Unix-like systems, you can start HCL OneTest™ API Agent by running the Agent executable in the root of the HCL OneTest API Agent installation directory (for example, /opt/HCL/HCLProducts/Agent/).
- Troubleshooting: HCL OneTest™ API Agent
  You can use workarounds to common problems that you might encounter when you install and run the HCL OneTest™ API Agent.
- HTTP/TCP proxy setup
  The process of configuring applications to use the HTTP/TCP proxy varies according to the application.
- Setting up the JDBC proxy
  After you install the JDBC proxy, you must deploy the proxy into the Java™ virtual machine (JVM) of the relevant applications, set up the proxy for use, and verify that it is deployed.
- Administering HCL® Quality ServerHCL® Quality Server
  is a server-based web application providing a central repository for virtualized services. The HCL® Quality Server allows you to use virtual services published with HCL OneTest™ API to create, share, and deploy virtualized test environments in HCL OneTest Virtualization.
  - Configuring HCL® Quality Server
    You might need to configure the HCL® Quality Server after the application is installed.
  - Getting started
    Start using the HCL® Quality Server.
  - Task flow: Working with the HCL® Quality Server Environments dashboard
    You can use the HCL® Quality Server Environments dashboard to perform various tasks such as starting, stopping stubs and scenarios, and modifying stub configurations after you have published stubs to HCL Quality Server. You can also lock the environment that contain the published stubs.
  - Task flow: Working with the HCL® Quality Server Infrastructure dashboard
    You can use the HCL® Quality Server Infrastructure dashboard to perform administrative tasks such as viewing agents and proxies registered with HCL Quality Server.
  - Task flow: Working with the HCL® Quality Server Network dashboard
    You can use the HCL® Quality Server Network dashboard to perform administrative tasks such as viewing recording or routing rules configured for agents and proxies.
  - Managing users
    HCL® Quality Server has multiple choices associated with its security model. Depending on the security option selected during installation of the HCL Quality Server, different options are available based on the user accounts.
  - Managing domains
    How to create and manage domains in HCL® Quality Server.
  - Working with HCL® Quality Server dashboards
    You can filter, search, sort, and choose the number of items to be displayed in HCL® Quality Server dashboards.
  - Deleting environments
    This topic explains how to delete environments.
  - Agent and Proxy administration
    Use HCL® Quality Server to view and control any of the HCL OneTest™ API agents or proxies.
  - Viewing HCL® Quality Server logs
    If you are an HCL® Quality Server administrator, you can view the audit, activity, and diagnostic logs of HCL Quality Server.
    - Locating the logs
      HCL® Quality Server produces two types of logs: messages.log and console.log. These logs provide information about the execution of the server. If the server fails to start, this is the only information that you have to debug the failure. The logs also include information about migration of the workspace, ports that it cannot listen on, files that it cannot find, or about HTTP requests sent to the server that it cannot understand. These logs are available on your hard disk, but not viewable on the HCL Quality Server web UI. The messages.log file contains the same log entries as console.log, but provides additional information (for example, what package logged the entry).
      - Directories used when running as a Windows service
        The HCL® Quality Server writes to several directories.
    - Viewing the audit log
      If you are an HCL® Quality Server administrator, you can view the contents of the audit log. The audit log provides information about your overall activity in HCL Quality Server (for example, failed login attempts, starting and stopping stubs, creating and deleting environments, and creating and deleting domains). These data may be useful for security reasons and for finding out who initiated a particular change (for example, who stopped a stub or who deleted a domain). You can view the audit log on the HCL Quality Server web UI.
    - Viewing the activity log
      If you are an HCL® Quality Server administrator, you can view, download, and share the contents of the activity log. The activity log provides information about your activity across the various components of HCL OneTest™ Virtualization. The data is particularly about the communication between, or control of these components; for example, recording and routing rules sent to proxies. You can view the activity log on the HCL Quality Server web UI.
    - Enabling and disabling remote diagnostic logging for the JDBC proxy
      To facilitate troubleshooting, HCL® Quality Server administrators can view, download, and share detailed log events information for the JDBC proxy. The capability to display this information in HCL Quality Server requires enabling remote diagnostic logging for the proxy.
    - Enabling and disabling remote diagnostic logging for the HTTP/TCP proxy
      To facilitate troubleshooting, HCL® Quality Server administrators can view, download, and share detailed log events information for the HTTP/TCP proxy. The capability to display this information in HCL Quality Server requires enabling remote diagnostic logging for the proxy.
    - Viewing the diagnostic log
      If you are an HCL® Quality Server administrator, you can view, download, and share the contents of the diagnostic log of HCL Quality Server. The diagnostic log provides information about the execution of the HCL OneTest™ Virtualization components. When enabled for a given proxy, this log records the same information as is contained in the log files that proxy writes to the disk, for example, information about how the HTTP proxy matches requests against the rules it has and whether it sends requests to a stub or to the live system. It might also include information about the execution of HCL Quality Server itself. You can view the diagnostic log on the server web UI.
    - Setting the log level
      The logging element in the server configuration file of HCL® Quality Server defines the log level.
    - Configuring logging for metrics storage (KairosDB)
      You can use the server configuration file of HCL® Quality Server to configure the level and location of logging for metrics that are stored by using KairosDB.
  - Viewing reports in HCL OneTest™ Server
    All the project stakeholders can view test reports for multiple testing products from the Results page on HCL OneTest™ Server. You can access the Results page from a web browser. Therefore, there is no need to install the desktop client.
  - Configuring stubs to connect to HCL® Quality Server and the HTTP proxy
    A stub running on its own may not be sufficient in some cases, because it might have dependencies on services such as HCL® Quality Server or the HTTP proxy. If the stub is running on the public cloud and the services are running in the enterprise, you must configure the stub to connect to these services.
  - Troubleshooting: HCL® Quality Server
    You can use workarounds to troubleshoot common problems that you might encounter when you use HCL® Quality Server.

Locating the logs

HCL® Quality Server produces two types of logs: messages.log and console.log. These logs provide information about the execution of the server. If the server fails to start, this is the only information that you have to debug the failure. The logs also include information about migration of the workspace, ports that it cannot listen on, files that it cannot find, or about HTTP requests sent to the server that it cannot understand. These logs are available on your hard disk, but not viewable on the HCL® Quality Server web UI. The messages.log file contains the same log entries as console.log, but provides additional information (for example, what package logged the entry).

Procedure

Go to the HCL® Quality Server installation folder and locate the log files.
- On Windows computers, the logs are in C:\Program Files\HCL\HCLProducts\QualityServer\logs.
- On Unix and Linux computers, the logs are in /opt/HCL/HCLProducts/QualityServer/logs.
Optional: Customize the location of the logs by setting the LOG_DIR variable in the following files:
- On Windows computers, locate the setenv.bat file. Typically, the file is in C:\Program Files\HCL\HCLProducts\QualityServer\bin\setenv.bat.
- On Unix and Linux computers, locate the setenv.sh file. Typically, the file is in /opt/HCL/HCLProducts/QualityServer/bin/setenv.sh.
Important: After every upgrade of HCL® Quality Server, reapply the change.