Troubleshooting issues

You can find information about the issues or problems that you might encounter while working with the Functional Test perspective in HCL OneTest UI. Details about issues, their causes and the resolutions that you can apply to fix the issues are described.

The troubleshooting issues are presented to you in the following tables based on where or when you might encounter these issues in the Functional Test perspective.
Table 1. Troubleshooting issues: playback

Problem

Description

Solution

If your computer is locked during the playback of a functional test script, the script fails to identify the correct control and the playback fails.

The playback fails because the inputChars() or inputKeys() methods that are used in the test script do not place the cursor at the correct text entry point to enter the text when the computer is locked or inactive.

In the test script, you can replace the following methods with the setText() api method:
  • click() & inputChars()
  • click() & inputKeys()