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Troubleshooting Guide
This guide describes how to analyze and resolve some of the common problems that you might encounter while you work with Rational® Test Automation Server.
Troubleshooting
You can troubleshoot some of the common problems that you might encounter when you use HCL® OneTest™ Data.
Configuring log files
When you run into issues to trace the log files or the log files end abruptly without the complete information about the action, you must configure settings for the log file in the configMap file.

Troubleshooting Guide
This guide describes how to analyze and resolve some of the common problems that you might encounter while you work with Rational® Test Automation Server.
- Troubleshooting issues
  You can find information about the issues or problems that you might encounter while working with Rational® Test Automation Server. Details about issues, their causes and the resolutions that you can apply to fix the issues are described.
- Troubleshooting
  You can troubleshoot some of the common problems that you might encounter when you use HCL® OneTest™ Data.
  - Schema designing error or warning messages
    The HCL® OneTest™ Data analyzer validates the logical and structural consistency of the data definition of a schema. In case of any inconsistency in the schema structure, the analyzer issues error or warning messages based on the type of the analysis.
  - Compile-time error messages
    When you generate the test data of a schema, you might encounter compile-time error messages. The schemas with compilation errors fail to generate the test data. You can view the error messages on the schema designer.
  - Configuring log files
    When you run into issues to trace the log files or the log files end abruptly without the complete information about the action, you must configure settings for the log file in the configMap file.
  - Audit log overview
    When execution of a map to generate the test data fails, HCL® OneTest™ Data creates an audit log. The audit log records the detailed information about the execution of the failed job.
  - Commands used in HCL OneTest Data
    When you want to view the list of HCL® OneTest™ Data pods and to manage each of these pods, you can run kubectl commands on an SSH console.

Configuring log files

When you run into issues to trace the log files or the log files end abruptly without the complete information about the action, you must configure settings for the log file in the configMap file.

Before you begin

You must have installed HCL OneTest™ Server.
You must have access to the Secure Shell (SSH) console.

About this task

To troubleshoot the issue, you can configure the following settings:

The maximum number of log files.
The maximum file size of each log file.

Note: The default value of the maximum number of log files is 5 and the maximum file size of each log file is 10 MB.

Procedure

Open the HCL® OneTest™ Data configMap file to edit by using the following command: kubectl edit configmap -n {namespace} {my-ots}-data-config -o yaml.

Note: You can use the following command to get the list of the configMap files:kubectl get configmaps
Modify the values of the following parameters that you want to change: log_file_size and max_no_of_log_files
Save the changes.
Restart the onetestdata pod by using the following command: kubectl delete pod {my-ots}-data-app-0.

Results

You have configured the settings for the log files. You have modified the maximum number of log files and the maximum size of each log file.