- Troubleshooting: Installation and configuration
You can troubleshoot some of the problems that you might encounter when you are installing, configuring, or running HCL OneTest™ API.
- Global problem notifications
Problems can occur at a time when HCL OneTest™ API cannot display an error message. Instead, a warning icon is displayed. Double-clicking the icon reveals a list of errors.
- Working with HCL OneTest API logs
To configure the HCL OneTest™ API logs, including those for the RunTest command when run from the command line, update the HCL OneTest™ API logging properties file.
- Working with HCL OneTest API Agent logs
To configure the HCL OneTest™ API Agent logs, including those for the RunTests command when run from the command line, update the HCL OneTest™ API Agent logging properties file.
- Working with RQMAgent logs
To configure the RQMAgent logs, update the RQMAgent logging properties file.
- Locating the logging properties files
When you install HCL OneTest™ API, HCL OneTest™ API Agent, or HCL Quality Server including the HTTP/TCP proxy, several logging properties files are added to each installation's home directory.
- Logging references
You can use the following list of logging-related information to help you find information about the logs that are supported by HCL OneTest™ API. All of the programs use the Java logging framework. For details, see the Java logging framework documentation.
- Debugging failed Windows services
If one of the programs fails to start as a Windows™ service, it can be difficult to determine the cause. Typically the service fails to start but gives no indication of why. The Windows™ Event log has nothing useful and the process might not have created its log file.
- Troubleshooting: Installation and configuration
You can troubleshoot some of the problems that you might encounter when you are installing, configuring, or running HCL OneTest™ API.
- Troubleshooting: transports, tests, and resources
Workarounds and solutions for transport diagnostics, creating and running tests, and saving and renaming objects are contained in this topic.
- Troubleshooting: HCL OneTest API Agent
You can use workarounds to common problems that you might encounter when you install and run the HCL OneTest™ API Agent.
- Troubleshooting: HCL Quality Server
You can use workarounds to troubleshoot common problems that you might encounter when you use HCL Quality Server.
- Troubleshooting: HCL OneTest Virtualization
You can use workarounds to common problems that you might encounter when you use HCL OneTest™ Virtualization.
- Troubleshooting: Software AG webMethods
You can use workarounds to problems that you might encounter when you use the Software AG webMethods.
- Troubleshooting: Websphere MQ
You can use workarounds to problems that you might encounter when you use IBM® WebSphere® MQ with HCL OneTest™ API.
- Troubleshooting: WebSphere Application Server
You can use workarounds to problems that you might encounter when you use IBM® WebSphere® Application Server products with HCL OneTest™ API.
- Troubleshooting: WebSphere Portal
You can use workarounds to problems that you might encounter when you use IBM® WebSphere® Portal products with HCL OneTest™ API.
- Troubleshooting: TIBCO
You can use workarounds to common problems that you might encounter when you are testing TIBCO products in HCL OneTest™ API.
- Troubleshooting: Java method transport
You can use workarounds to common problems that you might encounter when you use the Java™ method transport of HCL OneTest™ API.
- Troubleshooting: HTTP and Web Services
You can use workarounds to common problems that you might encounter when you use HTTP and Web Services.
- Troubleshooting: TCP UDP sockets
You can use workarounds to common problems that you might encounter when you use TCP and UDP transports.
- Troubleshooting: Testing on IBM z/OS
You can use workarounds to common problems that you might encounter when you use IBM® z/OS® with HCL OneTest™ API.