How do I view emails as conversations?

You can view a message grouped with all of its replies so that you can read the message and replies all at one time. A message grouped with all of its replies is called a conversation and conversations save you the trouble of looking through your Inbox to find individual replies.

About this task

In conversations mode, the most recent reply in a conversation is displayed in the message list, and any other replies and the original message are collapsed below the most recent reply. When you expand the conversation, the original message displays its subject, and each reply displays its first line of text.


To enable or disable conversations, click Show > Conversations or Show > Individual Messages.
Note: Conversations can be viewed and sorted by Date only. Sorting by another column, such as Sender, automatically switches the view or folder back to messages mode.