Upgrading agents remotely
Use the Upgrade action to upgrade agents that have a status of Upgrade Recommended or Upgrade Required. Always upgrade agents and agent relays in addition to upgrading the server.
Before you begin
In most cases, upgrade the server before you upgrade the agents. If you are upgrading from a version before 4.8.5, you must upgrade the server to 4.8.5 or 5.0 before you upgrade the server to 6.0 or later. To ensure compatibility between your agents and the server, upgrade the agents after you upgrade the server to 4.8.5 or 5.0.
You must have the permissions "Edit Basic Settings" and "View Agents" on the agents that you are upgrading.
The user account performing the upgrade must have access to all working directories that are used in the upgrade process. Specifically, permissions for execute, read and write the air-agentupgrade.jar file to <AGENT_HOME>/bin are required.
About this task
To upgrade an agent:
Procedure
-
Click
. The Agents pane lists agents and their status.
- Select the check boxes for the agents to upgrade.
-
Click
Upgraded agents are taken offline while the upgrade is applied and have the Offline status. If the upgrade finishes, the agents are automatically restarted and have the Online status. If the agents do not come back online, check their logs for error messages.Note:
Updating many agents simultaneously can have a significant affect the server. As a rule-of-thumb, limit the number of simultaneous upgrades to 10 or fewer.